20 melhores vagas de customer experience manager para brasil (Contratando agora!)

Customer Support Representative
JoVE —Remoto
- R$ 4.500 por mês
- Tempo integral
- Home Office
- Salesforce
- Inglês
- Graduação
Candidatura rápida
Há 7 dias
: Operations Executive- Canadian Shift
Compliance Mentorz Inc —Remoto
- R$ 5.000 – R$ 9.000 por mês
- Tempo integral
- Home Office
- Microsoft Word
- Microsoft Excel
- Atendimento ao Cliente
Candidatura rápida
Há 8 dias
Customer Support Specialist (Night Shifts)
Wise Australia Investments —São Paulo, SP
- R$ 6.680 – R$ 7.700 por mês
- Home Office
- Inglês
22 h
Customer Success Account Manager, Requesters
CDP Global —São Paulo, SP
- R$ 64.903 – R$ 81.129 por ano
- Modelo Híbrido
- CRM software
- Gestão
- Inglês
Customer Success Account Manager, Disclosure Services
CDP Global —São Paulo, SP
- R$ 64.000 – R$ 81.000 por ano
- Modelo Híbrido
- CRM software
- Gestão
- Inglês
Inbound Sales & Conversion Specialist
Global Shared Living Group Inc. —Remoto
- R$ 5.200 – R$ 16.000 por mês
- Tempo integral
- Home Office
- CRM software
- Atendimento ao Cliente
- Inglês
Candidatura rápida
Product Manager (Europe remote)
Cast AI —Rondônia
- R$ 8.000 por mês
- Home Office
- Bar
- Gestão
- Gerente de Produto
Candidatura rápida
Customer Onboarding Team Lead
TripleTen —Amazonas
- Tempo integral
- Home Office
- Gestão
- Melhoria Contínua
- Liderança
Candidatura rápida
Traveller Support Agent - Bilingual French & English Speaker Brazil – Remote
OnSpot Travel Solutions —Remoto
- R$ 5.000 – R$ 6.000 por mês
- Tempo integral
- Home Office
- CRM software
- Hotelaria
- Inglês
Candidatura rápida
Customer Success Manager
PTC Inc. —Remoto
- Home Office
- Gestão
- PMP
- CAD
Enterprise GTM Customer Success Manager
Warmly —Remoto
- R$ 115.000 – R$ 125.000 por ano
- Tempo integral
- Home Office
- CRM software
- Gestão
- PMP
Manager, Customer & Technical Support
Ingram Micro —Brasília, DF
- Tempo integral
- Azure
- Gestão
- Graduação
Há 14 dias
Product Manager – Padel and Participation Sport
Places for People —Tocantins
- Microsoft Powerpoint
- Gestão
- Agile
Há 6 dias
Sr. Program Manager, Brazil Customer Experience Improvement, Americas Customer Experience
Amazon Servicos de Varejo do Brasil Ltda. —São Paulo, SP
- Tempo integral
- Gestão
- PMP
- Atendimento ao Cliente
Especialista em Customer Experience (CX)
CHEP —São Paulo, SP
- Tempo integral
- Modelo Híbrido
- Espanhol
- Salesforce
- Inglês
Há 5 dias
Regional Manager, Customer Success
OutSystems —Remoto
- Tempo integral
- Home Office
- Vendas
- Inglês
- Desenvolvimento de Software
Customer Service Representative
Talent Sam —Estado do Rio de Janeiro
- Tempo integral
- Home Office
- CRM software
- Gestão
- Atendimento ao Cliente
Candidatura rápida
Manager, Human Resources Operations - Extrema/MG
Ball Corporation —Extrema, MG 37640
- R$ 220.706 – R$ 375.189 por ano
- Gestão
- Sistema ERP
- Inglês
Candidatura rápida
Há 8 dias
Customer Success Coordinator
Hire Hangar —Rio de Janeiro, RJ
- Meio período
- Home Office
- CRM software
- Horário flexível
Candidatura rápida
Customer Onboarding - Technical Account Manager (Remote, BRA)
CrowdStrike —Remoto
- Tempo integral
- Home Office
- Gestão
- Ciência da Computação
- PMP
Há 10 dias

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Customer Support Representative

JoVE -
Remoto

Candidatura rápida

Detalhes da vaga

Tempo integral
R$ 4.500 por mês
Há 7 dias

Qualificações

Jira
Salesforce
Inglês
Graduação
Zendesk
Habilidade de Comunicação

Descrição completa da vaga

JoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company.

The Role

We are seeking an experienced Customer Support Representative to be on the front lines by answering questions and troubleshooting technical problems. You will assist customers with JoVE’s products and also guide clients through any technical issue they might encounter. If you are an energetic self-starter problem solver with a basic technical background and excellent communication skills, we want to talk to you. The Support Team here at JoVE is providing support not only to external customers but also to internal JoVE employees on a 24x7 basis.

Responsibilities:

Manage large amounts of incoming tickets.
Provide support to answer inquiries on products.
Accept and handle technical requests.
Triage tickets to the other teams.
Follow communication procedures, guidelines and policies.
Provide accurate, valid and complete information by using the right methods/tools.
Build sustainable relationships and trust with customers through open communication.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts and file documents.
Take the extra mile to engage customers.
Performs other specific duties or assignments as directed by Team Manager.

Skills And Qualifications:

A Bachelor’s degree completed
2+ years of demonstrable experience in customer support roles
Proficient with ticketing tools ( Zendesk, Jira, Salesforce).
Excellent communication and interpersonal skills, verbal and written, are required to effectively and accurately communicate in English.
Ability to communicate with both technical and non-technical personnel in a clear and easy fashion.
Basic understanding of KPIs and Metrics.
Attention to detail is key to this position.
Must be able to accommodate flexible work schedules based on business needs.
Must have technical/diagnostic ability along with analytical ability to diagnose problems above basics, and basic mechanical skills.

Why Join JoVE?

A competitive compensation package.
You will make a direct impact in accelerating science research and education.
Opportunity to work with global teams and in an environment that promotes innovation and collaboration.
Our strong promotion from within culture draws a clear path to advance your career with us

Job Types: Full-time, Permanent

Pay: R$4,500.00 per month

Work Location: Remote

Candidatura rápida

Refine sua pesquisa

customer experience manager vagas para: brasil

Customer Support Representative

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Customer Success Account Manager, Disclosure Services

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Traveller Support Agent - Bilingual French & English Speaker Brazil – Remote

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Product Manager – Padel and Participation Sport

Sr. Program Manager, Brazil Customer Experience Improvement, Americas Customer Experience

Especialista em Customer Experience (CX)

Regional Manager, Customer Success

Customer Service Representative

Manager, Human Resources Operations - Extrema/MG

Customer Success Coordinator

Customer Onboarding - Technical Account Manager (Remote, BRA)

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