Passionate about travel and customer experience? Join our team!
We're looking for a Traveller Support Agent to assist an international clientele and help deliver smooth, high-quality travel experiences.
Your role:
Support travellers in real time, manage requests and unexpected situations, and ensure excellent service throughout their journey.
What we're looking for:
- 3+ years in customer support or hospitality in the travel industry
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Fluent French & English required. Additional languages, are a plus
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Passion for travel and global destinations
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Empathy, adaptability, and strong communication skills
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Comfortable multitasking in a fast-paced environment
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Autonomous, organized, and quick to learn
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Flexible working hours
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Organized, adaptable, and comfortable multitasking under pressure
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Confident using CRM and operational tools
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Passion for travel and customer experience
What we offer:
- Fully remote position
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Independent Contractor agreement
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International and dynamic environment
If you enjoy helping people and thrive in travel-related environments, we'd love to hear from you!