20 melhores vagas de technical support para brazil (Contratando agora!)

MSP Technical Support Specialist
Hire Hangar —Rio de Janeiro, RJ
- Home Office
- Azure
- Scripting
Candidatura rápida
2 h
Technical Support Engineer
Devlane —Sergipe
- Turno de 8 horas
- Home Office
- SQL
- JavaScript
- Desenvolvimento de Software
CRM & Automation Specialist
Webrunner Media Group —Remoto
- R$ 5.478 – R$ 6.574 por mês
- Tempo integral
- Home Office
- CRM software
- Gestão
- CAD
Candidatura rápida
Há 14 dias
Remote Bilingual Customer Support (Portuguese/English) - Music Streaming
ModSquad —Remoto
- Meio período
- Home Office
- Inglês
- Contratos
Technical Support Engineer
Fortinet —Uberlândia, MG
- Tempo integral
Há 13 dias
(native Portuguese and English C1) L2 Technical Support (Global, remote)
SupportYourApp —Brasília, DF
- Home Office
- Inglês
- Melhoria Contínua
- Liderança
- Trabalho remoto
Candidatura rápida
Há 7 dias
Support Engineer
Ciklum —Rondônia
- Tempo integral
- Home Office
- Gestão
- Atendimento ao Cliente
- Microsoft Office
Há 1 dia
Production Associate
Autoliv Inc. —Amazonas
- R$ 21,92 – R$ 25,54 por hora
- Turno de 8 horas
Há 14 dias
Technical Support LATAM
Alfred Kärcher SE & Co. KG —Vinhedo, SP
- Tempo integral
- Espanhol
- Diagramas
- Inglês
- Participação nos lucros
- Vale-transporte
Technical Support Analyst II
CSG —Remoto
- Tempo integral
- Home Office
- Ciência da Computação
- Oracle
- Gestão
IT Support Analyst - Remote Work
BairesDev —Brasília, DF
- Home Office
- Gestão
- Ciência da Computação
- Inglês
- Trabalho remoto
AI Analyst - Remote Work
BairesDev —Sorocaba, SP
- Home Office
- Inglês
- SQL
- Inteligência artificial
- Trabalho remoto
Technical Support Engineer
Siena AI —Rio de Janeiro, RJ
- Tempo integral
- Bar
- Inglês
- SQL
Há 8 dias
Customer Support Agent
Jack Westin —Remoto
- Home Office
- CRM software
- Inglês
Candidatura rápida
11 h
Technical Services Senior Specialist
Genus Plc —Espírito Santo
- Tempo integral
- Inglês
Technical Change & Implementation Manager
ISS Facility Services —Tocantins
- Modelo Híbrido
- Gestão
Candidatura rápida
Há 6 dias
Exact Technical Intern
Primetals Technologies Brazil Ltda. —Rio de Janeiro, RJ
- Microsoft Office
- Competências organizacionais
- SharePoint
National Project Officer (Consultant), AICRM Gambia *Call for interest* - Short term opportunity for 12 months for consultant
International Fund For Agricultural Development —Tocantins
- Tempo integral
- Microsoft Powerpoint
- Gestão
- Inglês
Há 5 dias
Technical Support Engineer
ABB —Sorocaba, SP
- CRM software
- Salesforce
- Inglês
Há 2 dias
Technical Customer Support
Fluke —Remoto
- Home Office
- Atendimento ao Cliente
- Inglês
- Banco de Dados

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MSP Technical Support Specialist

Hire Hangar
Rio de Janeiro, RJ

Candidatura rápida

Detalhes da vaga

Há 2 horas

Qualificações

Azure
Suporte Técnico
DHCP
Suporte de TI
Scripting
DNS
PowerShell
Intune

Descrição completa da vaga

Join Hire Hangar and work with fast-growing global companies while building a long-term, remote career.

Job Title: MSP Technical Support Specialist
Location: Remote
Time Zone: 8:00 AM – 5:00 PM PST

Role Overview

We are looking for a motivated IT Support Engineer I to join our fast-paced Managed Services Provider (MSP) environment. In this role you will serve as the first point of contact for a high volume of inbound technical support requests, delivering timely, accurate resolutions that keep our clients' businesses running. If you thrive in a ticket-driven, SLA-focused setting and have hands-on MSP experience, we want to hear from you.

What You'll Do

Triage, prioritize, and resolve a high volume of inbound support tickets via phone, email, and ticketing platform within defined SLA windows.
Diagnose and troubleshoot hardware, software, networking, and connectivity issues for end users across multiple client accounts.
Perform remote desktop support, account management (Active Directory / Azure AD), and basic network troubleshooting (DNS, DHCP, VPN).
Document all interactions, resolutions, and recurring issues thoroughly in the PSA/ticketing system (e.g., ConnectWise, Autotask, HaloPSA).
Escalate complex or unresolved issues to Tier 2/3 engineers with clear, detailed handoff notes.
Manage user onboarding and offboarding tasks including device provisioning and access control.
Contribute to the internal knowledge base by capturing common fixes and workarounds.
Maintain professionalism and clear communication with clients throughout the support lifecycle.

Required Qualifications

Technical support experience in a Managed Services Provider (MSP) environment is mandatory.
Demonstrated ability to manage and resolve high volumes of support tickets efficiently.
Solid working knowledge of Windows 10/11, Microsoft 365, and common business applications.
Familiarity with PSA tools (ConnectWise, Autotask, or equivalent) and RMM platforms.
Understanding of networking fundamentals: TCP/IP, DNS, DHCP, VPN, and basic firewall concepts.
Strong written and verbal communication skills with a client-first mindset.
Availability Monday–Friday, 8:00 AM – 5:00 PM PST.

Nice to Have

CompTIA A+, Network+, or Microsoft certifications.
Experience with Azure Active Directory and Microsoft Intune.
Exposure to backup/recovery tools (Datto, Acronis, Veeam).
Scripting basics (PowerShell) for routine automation tasks.

Please NOTE It is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps — the video is the first step of the interview process. If you do not record a video, we will not be able to consider you for ANY open roles.

We connect top talent with vetted employers, competitive pay, and real growth opportunities.

Candidatura rápida

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