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IT/OT Support Specialist - Manufacturing

Bridgestone -
Espírito Santo

Candidate-se Agora

Detalhes da vaga

Tempo integral

Qualificações

ITIL foundation
Disaster recovery
Inglês
Graduação
TI
Manufatura
Cybersecurity
Tecnologia da Informação

Descrição completa da vaga

IT/OT Support Specialist - Manufacturing

POSITION SNAPSHOT

JobReq ID: 55236

Type of work: On site

Type of contract: Open-ended/permanent

Full/Part Time: Full time

Location: PSM, ES

ABOUT US

Bridgestone Americas, Inc. (BSAM), headquartered in Nashville, Tennessee, and Bridgestone Europe, Middle East and Africa (BSEMEA), headquartered in Brussels, Belgium, operate collectively as a “Bridgestone West” strategic region. This region services the strategic business needs of teams across the Americas, Europe, Middle East and Africa. BSAM and BSEMEA are subsidiaries of Bridgestone Corporation, globally headquartered in Japan. Bridgestone and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products and solutions to address the needs of a broad range of customers and industries.

ABOUT THE ROLE

Job Purpose

You are responsible for leading the end‑to‑end operation of IT/OT services and infrastructure within the plant, ensuring system stability, availability, and business continuity. You work closely with Production, Engineering, Maintenance, and Corporate IT teams to support critical manufacturing systems and enable industrial digitalization initiatives.

Responsibilities

Manage daily IT/OT operations (incidents, problems, changes) following ITIL standards
Monitor and maintain IT/OT systems to ensure optimal performance and availability
Troubleshoot and resolve incidents in critical production systems, ensuring minimal disruption
Maintain IT/OT infrastructure, including networks, servers, and industrial clients
Manage IT/OT asset lifecycle, inventory, and technical documentation
Execute business continuity and disaster recovery activities, including testing and improvements
Ensure compliance with corporate IT standards and cybersecurity guidelines (patching, backups, antivirus)
Support deployment of digital solutions (e.g. MES, SCADA, Smart Factory initiatives)
Collaborate with internal stakeholders (Production, Engineering, Maintenance) to coordinate technical actions
Contribute to continuous improvement and IT/OT operational excellence

Qualifications & Experience Required

Education

Bachelor’s degree in Information Technology, Engineering, or a related field
ITIL certification is a plus

Experience

Minimum 3–5 years of experience in IT/OT operations or industrial IT environments
Experience working in manufacturing or plant environments
Experience supporting critical systems in 24/7 environments

Technical Skills

Strong knowledge of IT/OT infrastructures (networks, servers, industrial systems)
Experience with industrial technologies (e.g. PLCs, SCADA, MES environments) is a plus
Familiarity with monitoring, ticketing, and asset management tools
Understanding of cybersecurity practices in industrial environments
Experience with backup, patching, and disaster recovery processes

Languages

Fluent in Spanish and English (written and spoken)

Soft / Behavioral Skills

Strong problem‑solving and analytical skills
Ability to work under pressure in critical operational environments
Effective communication and stakeholder management
Team collaboration across technical and non‑technical teams
Proactive mindset with a continuous improvement focus

#LI-LV1

WHAT WE OFFER

At Bridgestone, what really matter is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality”, for that, we offer you more than just a competitive payment; we will provide you:

A supportive and engaging onboarding experience to ensure a smooth transition into our team.
The opportunity to develop and grow, through training and regular mentorship.
Corporate Social Responsibility activities.
A truly global, dynamic and challenging work environment.
Agility and work/life effectiveness and your long-term well-being.
A diverse and inclusive team.

We are committed to create an even more inclusive culture that advances equity, embraces individuality, and helps our increasingly diverse teammates, customers, and communities thrive, by providing equal opportunities in employment. This means that all job applicants and members of staff will receive equal treatment and that we will not discriminate on grounds of gender, marital status, race, ethnicity, color, nationality, national origin, disability, sexual orientation, religion or age.

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IT/OT Support Specialist - Manufacturing

POSITION SNAPSHOT

ABOUT US

ABOUT THE ROLE

Job Purpose

Responsibilities

Qualifications & Experience Required

Education

Experience

Technical Skills

Languages

Soft / Behavioral Skills

WHAT WE OFFER