17 melhores vagas de full stack developer para vila mariana, sp (Contratando agora!)

Field Services Team Leader
Lenovo —São Paulo, SP
- Home Office
- Inglês
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Asset Delivery and Return Lead
Lenovo —São Paulo, SP
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- Gestão
- Inglês
- Inteligência artificial
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Construction Project Manager (AI)
Handoff —São Paulo, SP
- Tempo integral
- Modelo Híbrido
- Bar
- Desenvolvimento de Software
- Inteligência artificial
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Marketing Growth Manager | Monee
Shopee —São Paulo, SP
- CRM software
- Microsoft Excel
- Inglês
Gerente de Contas - Infraestrutura
Lenovo —São Paulo, SP
- Tempo integral
- Vendas
- Inteligência artificial
Há 6 dias
Senior Manager, AI Engineering
Bain & Co. —São Paulo, SP
- Tempo integral
- Design de Sistema
- Inglês
- Banco de Dados
Candidatura rápida
Há 6 dias
Billing Specialist, gTech Ads Customer Experience (English)
Google —São Paulo, SP
- Gestão
- Inglês
- Graduação
Há 13 dias
Principal Data and AI Architect
Salesforce —São Paulo, SP
- Tempo integral
- CRM software
- Gestão
- Ciência da Computação
Account Executive Toppie, Brazil
Topsort —São Paulo, SP
- Vendas
- Inglês
- Mestrado
Gerente deMarketing B2B, Brasil
Lenovo —São Paulo, SP
- Tempo integral
- CRM software
- Gestão
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Há 3 dias
Policy Specialist, gTech Ads Customer Experience (English)
Google —São Paulo, SP
- Gestão
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Há 14 dias
Network Security Engineer
Thales —São Bernardo do Campo, SP
- Tempo integral
- Azure
- Ciência da Computação
- Inglês
Director, Sales Operations
Eurasia Group —São Paulo, SP
- Tempo integral
- CRM software
- Microsoft Excel
- Oracle
Candidatura rápida
Enterprise Account Executive
Belvo —São Paulo, SP
- Tempo integral
- CRM software
- Vendas
- Salesforce
Enterprise Sales – Sell-Side Trading, Risk and Valuation Solutions – LATAM
Bloomberg —São Paulo, SP
- Vendas
- Inglês
- APIs
Há 11 dias
Field Sales Representative I, Enterprise Greenfield, Google Cloud
Google —São Paulo, SP
- Gestão
- Inglês
- Graduação
Há 5 dias
LA Truscale Channel Business Development Senior Manager
Lenovo —São Paulo, SP
- Tempo integral
- Gestão
- Vendas
- Inglês
Há 7 dias

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Asset Delivery and Return Lead
Lenovo —São Paulo, SP
Oversee projects, service processes, and asset movements to ensure data accuracy within asset management systems. Brazil - São Paulo - São Paulo.
20 h
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Impeccable integrity and discretion when handling sensitive trading and financial data. PM Success and Operational Excellence.

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Field Services Team Leader

Lenovo -
São Paulo, SP

Candidate-se Agora

Detalhes da vaga

Qualificações

ITIL foundation
Inglês
Certificação HDI
Suporte de TI
Forecasting
ServiceNow
Inteligência artificial

Descrição completa da vaga

General Information

Req #

100016765

Career area:

Services

Country/Region:

Brazil

State:

São Paulo

City:

Sao Paulo

Date:

Friday, March 6, 2026

Additional Locations:

Brazil

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

English resume is required for consideration

Lenovo Workplace Services acts as a Single Point of Contact (SPOC) for End User Managed Services, delivering comprehensive IT support to our customers’ end users. Fully integrated with customer IT functions and processes, we provide end-to-end local and remote support designed to ensure seamless operations and exceptional user experiences.

About the Role

We’re looking for a Field Services Team Leader to manage a team of Field Services Analysts who handle IT incidents and service requests for Lenovo’s customers. You will be responsible for team performance, customer satisfaction, and continuous improvement—ensuring that our service delivery meets and exceeds expectations.

What You’ll Do

Lead and support a team of Field Services Analysts in delivering IT support to end users.
Monitor and allocate resources to meet service level agreements (SLAs).
Track performance metrics and prepare reports for internal and customer meetings.
Serve as an escalation point for customer issues and ensure timely resolution.
Collaborate with the Quality Manager to maintain and update the team knowledge base.
Partner with the Service Delivery Manager on HR tasks, including hiring, performance management, and onboarding.
Develop training and career growth plans to keep team skills and certifications up to date.
Manage resource allocation, absenteeism, and turnover forecasting.
Participate in regular customer meetings and contribute to service improvement initiatives.

What We’re Looking For

Key Competencies:

Strong customer communication skills (verbal and written) across all organizational levels, including Senior Management and CIO.
Ability to multitask, stay organized, and perform under pressure.
Proficiency with ITSM toolsets (ServiceNow preferred).
Working knowledge of ITIL/ITSM Methodology & Best Practices.
Professional fluency in English.

Experience & Education:

5+ years of experience as a Team Leader or Manager in an internal or outsourced IT support environment.
Diploma or Degree in IT or a related business discipline.
ITIL Foundations certification required.
Technical certifications such as Microsoft Certified, Linux, or CompTIA A+ are highly desirable.
HDI certifications (e.g., HDI Desktop Advanced Support Technician, HDI Support Center Analyst) are a plus.

Additional Locations:

Brazil

Brazil

Candidate-se Agora

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full stack developer vagas para: vila mariana, sp

Field Services Team Leader

Asset Delivery and Return Lead

Construction Project Manager (AI)

Marketing Growth Manager | Monee

Gerente de Contas - Infraestrutura

Senior Manager, AI Engineering

Billing Specialist, gTech Ads Customer Experience (English)

Principal Data and AI Architect

Account Executive Toppie, Brazil

Gerente deMarketing B2B, Brasil

Policy Specialist, gTech Ads Customer Experience (English)

Network Security Engineer

Director, Sales Operations

Enterprise Account Executive

Enterprise Sales – Sell-Side Trading, Risk and Valuation Solutions – LATAM

Field Sales Representative I, Enterprise Greenfield, Google Cloud

LA Truscale Channel Business Development Senior Manager

More jobs to discover

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About the Role

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