15 melhores vagas de technical support para paraná (Contratando agora!)

JR Training Instructor (Call Center) - Curitiba
GP Strategies Corporation —Curitiba, PR
- Tempo integral
- Atendimento ao Cliente
- Microsoft Office
- Graduação
2 h
TechOps SAP Senior MM Consultant 1
EY —Colombo, PR
- Graduação
- Inteligência artificial
- Liderança
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EWAVE DO BRASIL INFORMATICA LTDA —Curitiba, PR
- Inglês
- Mestrado
- JavaScript
Specialist Simulation & Analysis Engineer
Volvo Group —Curitiba, PR
- Inglês
- Mestrado
- Graduação
Há 2 dias
Especialista em Segurança
Syensqo —Curitiba, PR
- Gestão
- Liderança
- Habilidade de Comunicação
Candidatura rápida
Há 12 dias
Software Engineer, iOS Core Product - Curitiba, Brazil
Speechify —Curitiba, PR
- Home Office
- Doutorado
- Inteligência artificial
Há 10 dias
Key Account Manager (Animal BioSolutions)
Novonesis —Araucária, PR
- Tempo integral
- CRM software
- Gestão
- Vendas
Há 1 dia
Packet Core Design Engineer - Core Design
Capgemini Sogeti —Colombo, PR
- Graduação
Há 14 dias
SAP SD Senior Consultant
EY —Colombo, PR
- Gestão
- Mentoria
- Scripting
Mid Market Customer Growth Executive
Infobip Ltd —Curitiba, PR
- Tempo integral
- Gestão
- Inglês
- Inteligência artificial
Pessoa UX Designer Sênior
Volkswagen do Brasil —Curitiba, PR
- Modelo Híbrido
- Inglês
- Pesquisa
- Escritório
- Estacionamento gratuito
- Assistência médica
Há 2 dias
TechOps SAP Senior FICO Consultant (SAP AMS)
EY —Colombo, PR
- Graduação
- Inteligência artificial
- Liderança
TechOps SAP Senior SD Senior Consultant (SAP AMS)
EY —Colombo, PR
- Vendas
- Graduação
- Liderança
Consulting_TechOps SAP Senior FICO Consultant
EY —Colombo, PR
- Graduação
- Liderança
- Habilidade de Comunicação
Há 10 dias
SAP FICO Senior Consultant
EY —Colombo, PR
- Contabilidade
- Liderança
- Negociação

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TechOps SAP Senior MM Consultant 1
EY —Colombo, PR
Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world.

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JR Training Instructor (Call Center) - Curitiba

GP Strategies Corporation -
Curitiba, PR

Candidate-se Agora

Detalhes da vaga

Tempo integral
Há 2 horas

Qualificações

Atendimento ao Cliente
Call center
Microsoft Office
Graduação
B2B
Liderança

Descrição completa da vaga

The JR Training Instructor (Call Center) plays a critical role in the development and readiness of customer service professionals.

This position is responsible for delivering high‑quality technical and behavioral training, ensuring that new call center agents are fully prepared to provide excellent B2C and B2B customer support.

Acting as both a facilitator and subject matter guide, the instructor translates training content into practical learning experiences, supports learner engagement, and ensures alignment with the established training project and client expectations.

Working scheme: onsite.

Key Accountabilities;

Training Delivery & Facilitation

Deliver technical and behavioral training sessions in both classroom and virtual environments
Conduct theoretical and practical learning activities according to the defined training program
Ensure clear transmission of training content, reinforcing key concepts and service standards
Ensure participant understanding of all proposed content and learning objectives
Monitor trainee engagement and performance throughout the training cycle
Identify strengths and improvement opportunities in training delivery and report findings to the manager
Control attendance records and maintain accurate training reports
Ensure proper use and care of training resources provided by the company and the client
Support compliance with training schedules, documentation, and internal processes
Maintain open communication with leadership regarding training outcomes, challenges, and opportunities

Candidate Profile
Experience & Education

Bachelor’s degree completed or in progress in Technology, Education, Learning & Development, or related fields (desirable)
Previous experience delivering behavioral training

Technical & Methodological Skills

Strong knowledge of learning methodologies and classroom didactics for both in‑person and virtual training
Proficiency in Microsoft Office tools

Communication & Behavioral Competencies

Clear and confident communication style
Ability to adapt content and delivery to different learning profiles
Proactive, collaborative, and committed to continuous improvement
Strong planning and organizational capabilities
Ability to manage multiple training activities while maintaining quality and structure

Why Join

This role offers the opportunity to directly impact the quality and effectiveness of call center operations by shaping the skills and behaviors of frontline customer service professionals. You will work in a dynamic training environment, partnering with operational leaders and clients, and contributing to the development of high‑performing service teams.

#LI-JD1

Candidate-se Agora

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technical support vagas para: paraná

JR Training Instructor (Call Center) - Curitiba

TechOps SAP Senior MM Consultant 1

Senior Adobe AEM Full Stack Developer

Specialist Simulation & Analysis Engineer

Especialista em Segurança

Software Engineer, iOS Core Product - Curitiba, Brazil

Key Account Manager (Animal BioSolutions)

Packet Core Design Engineer - Core Design

SAP SD Senior Consultant

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TechOps SAP Senior FICO Consultant (SAP AMS)

TechOps SAP Senior SD Senior Consultant (SAP AMS)

Consulting_TechOps SAP Senior FICO Consultant

SAP FICO Senior Consultant

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