20 melhores vagas de it support para paraná (Contratando agora!)

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Service Delivery Manager

Capgemini Sogeti -
Colombo, PR

Candidate-se Agora

Detalhes da vaga

Há 6 dias

Qualificações

ITIL foundation
Gestão
Serviços de TI
Graduação
Gestão de Equipe
Engenharia da Computação
Agile
TI
Inteligência artificial
Liderança
Negociação

Descrição completa da vaga

CAPGEMINI ENGINEERING

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

YOUR ROLE

Capgemini Engineering is searching for a Service Delivery Manager to strengthen our teams in Lisbon. The ideal candidate will have strong experience of:

Ensure customer satisfaction by acting as the main point of contact in the service/project delivery cycle.
Ensure regular status meetings with teams, guaranteeing progress monitoring and alignment of priorities.
Monitor and report on the performance of service/project delivery.
Coordinate multidisciplinary teams (internal and external) to ensure the quality of delivery.
Manage incidents and problems, ensuring their timely resolution.
Support the implementation and optimization of processes, promoting best practices (e.g., ITIL, Agile).

YOUR PROFILE

Bachelor’s degree in management, Computer Engineering or similar field (preferred).
Minimum of 5 years of experience in Service Delivery roles.
Proven experience in IT service management or similar roles.
Knowledge of frameworks such as ITIL (preferred).
Experience in stakeholder management and client relationship management.
Leadership and team management skills.
Excellent communication and negotiation skills.

WHAT YOU’LL LOVE ABOUT WORKING HERE

Join a multicultural and inclusive team environment.
Enjoy a supportive atmosphere promoting work-life balance.
Engage in exciting national and international projects.
Hybrid work.
Your career growth is central to our mission. Our array of career growth programs and diverse professionals are crafted to support you in exploring a world of opportunities.
Training and certifications programs.
Health and life insurance.
Referral program with bonuses for talent recommendations.
Great office locations.

ABOUT CAPGEMINI

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology, and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations.

Candidate-se Agora

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it support vagas para: paraná

Service Delivery Manager

Database Administrator

Senior Software Engineer, Core Experiences - Curitiba, Brazil

Data Scientist Professional

Core Network Policy Designer (PCRF / PCF)

Consultor Técnico Respiratório - Curitiba/PR

Full Stack Architect (Manager) - Digital Engineering

Especialista em Segurança

Solution Engineer

Core Network Solution Architect - Subscriber Data & AAA

Strategy & Transformation Consultant

Specialist, Actuarial & Risk

Software Engineer, iOS Core Product - Curitiba, Brazil

Senior Security Analyst - SOC/CTI

Senior Electrical Power Systems Engineer

Data Scientist - Gen AI Engineer

Data Scientist - Gen AI Engineer

Business Analyst / Quality Assurance (ITSM / ITOM)

Sales Development Representative

Technical Lead / Senior Technical Lead -Full Stack

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ABOUT CAPGEMINI

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WHAT YOU’LL LOVE ABOUT WORKING HERE

ABOUT CAPGEMINI

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