20 melhores vagas de it support para paraná (Contratando agora!)

Business Analyst / Quality Assurance (ITSM / ITOM)
Capgemini Sogeti —Colombo, PR
- Inglês
- Agile
- TI
Há 8 dias
Subject Matter Expert CSM ServiceNow
Capgemini Sogeti —Colombo, PR
- Inglês
- Agile
- TI
Há 8 dias
Full Stack Architect (Manager) - Digital Engineering
EY —Colombo, PR
- Azure
- DevOps
- Java
Há 11 dias
User Acquisition Manager
IDT —Paraná
- Home Office
- Inglês
- Inteligência artificial
Candidatura rápida
Há 2 dias
Core Network Solution Architect - Subscriber Data & AAA
Capgemini Sogeti —Colombo, PR
- Inglês
- Inteligência artificial
Há 11 dias
Associate Field Test Engineer RT/AET/PVT
Volvo Group —Curitiba, PR
- Inglês
- Melhoria Contínua
Há 4 dias
Data Scientist Professional
Volvo Group —Curitiba, PR
- Serviços Financeiros
- Liderança
- Python
Há 5 dias
SecOps Engineer
Capgemini —Colombo, PR
- Inglês
- Inteligência artificial
Há 3 dias
Consultor Técnico Respiratório - Curitiba/PR
GlaxoSmithKline —Curitiba, PR
- Tempo integral
- Microsoft Powerpoint
- Graduação
Há 9 dias
DevOps Tech Lead / R+D - Remote Work
BairesDev —Curitiba, PR
- Home Office
- DevOps
- Inglês
- Banco de Dados
- Trabalho remoto
Há 5 dias
Operational Manager, Insurance
Volvo Group —Curitiba, PR
- Gestão
- Inglês
- Graduação
Há 5 dias
Data Scientist - Gen AI Engineer
Capgemini Sogeti —Colombo, PR
- Azure
- Inglês
- APIs
Há 11 dias
Technical Lead / Senior Technical Lead -Full Stack
EY —Colombo, PR
- Azure
- DevOps
- SQL
Há 10 dias
Developer/Engineer
Wiley —Curitiba, PR
- Tempo integral
- DevOps
- Inglês
- Desenvolvimento de Software
Coastal Management Specialist
Lynker Corporation —Paraná
- R$ 75.000 por ano
- Tempo integral
- Home Office
- Gestão
- Inglês
- Mestrado
Technical Lead / Senior Technical Lead - .Net & React
EY —Colombo, PR
- Azure
- DevOps
- SQL
Senior Software Engineer (Backend, AI)
Guidewire Software —Curitiba, PR
- Tempo integral
- Azure
- Ciência da Computação
- Inglês
Solution Engineer
Infobip Ltd —Curitiba, PR
- Tempo integral
- PMP
- Inglês
- Habilidades de Apresentação
Há 9 dias
SAP Order-to-Cash (OTC) System Analyst
ExxonMobil —Curitiba, PR
- Inglês
- Graduação
- Agile
- Seguro de vida
Há 5 dias
GDS Consulting_Middleware Solutions_Senior Python Developer
EY —Colombo, PR
- DevOps
- Banco de Dados
- JavaScript

Eu quero receber o alerta de vagas mais recentes de it support para paraná

Ao acessar sua conta, você concorda com os Termos de Serviço do SimplyHired e consente com a nossa Política de Cookies e de Privacidade.

Business Analyst / Quality Assurance (ITSM / ITOM)

Capgemini Sogeti -
Colombo, PR

Candidate-se Agora

Detalhes da vaga

Há 8 dias

Qualificações

ITIL foundation
Kanban
Inglês
Scrum
Certificação Scrum Master
ServiceNow
Agile
TI
Requisitos de Negócios
Inteligência artificial

Descrição completa da vaga

Business Analyst / Quality Assurance (ITSM/ITOM)

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

YOUR ROLE

In this role, you should expect to:

Lead and support the implementation, configuration, and optimization of ServiceNow ITSM modules for national and international clients;
Collaborate with stakeholders to analyze service delivery processes, identify improvement opportunities, and design scalable solutions;
Translate business needs into technical designs, ensuring alignment with platform capabilities and best practices;
Configure and customize the platform using workflows, scripts, and rules to meet client-specific requirements;
Work closely with cross-functional teams, including developers, architects, and process owners, throughout the project lifecycle;
Stay current with ServiceNow platform updates, ITSM trends, and ITIL evolutions, applying this knowledge to enhance solution quality;
Contribute to a collaborative and agile working environment, participating in Scrum/Kanban ceremonies and promoting continuous delivery;
Benefit from a dynamic and supportive environment that encourages professional growth and career development.

YOUR PROFILE

Minimum of 4 years of experience managing and configuring ServiceNow ITSM modules, including Incident Management, Problem Management, Change Management, and Request Fulfillment;
Deep understanding of ITIL best practices and their practical application within ServiceNow to enhance IT service delivery;
Strong analytical skills to assess and optimize processes and workflows across ITSM domains;
Proven ability to gather and translate business requirements from multiple stakeholders into clear and actionable technical specifications;
Hands-on experience configuring workflows, business rules, and client scripts to extend and tailor ITSM functionality;
Experience in process mapping, gap analysis, and continuous improvement of IT service operations;
Fluent in Portuguese and English (both verbal and written); additional languages are a plus;
Structured, organized, and detail-oriented in your approach to work.

WHAT YOU'LL LOVE ABOUT WORKING HERE

At Capgemini Portugal we have a flexible and dynamic work environment. Flexibility enables a better work-life balance and gives more flexibility to the employee to manage the working hours, as well if he works at the office or remotely, according with the company’s hybrid work policy;

We have local programs that promote people growth, reskill and new skills development (Career Acceleration Programs);

We promote an empowering environment with autonomy and peers' relationships among the top scores of our Monthly Employees' feedback;
Next to this, we also offer an attractive compensation package and benefits such as Health and Life insurance, as well as Referral program with bonuses for talent recommendations and other fringe benefits according with our partnerships in force.
Capgemini Portugal is an equal opportunity employer. We promote equality and dignity in all aspects of recruitment and employment, as well as employment offers and promotions made according with competence and ability or performance, respectively.

ABOUT CAPGEMINI

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Get the future you want | www.capgemini.com

Apply now!

#LI-Hybrid

Candidate-se Agora

Refine sua pesquisa

it support vagas para: paraná

Business Analyst / Quality Assurance (ITSM / ITOM)

Subject Matter Expert CSM ServiceNow

Full Stack Architect (Manager) - Digital Engineering

User Acquisition Manager

Core Network Solution Architect - Subscriber Data & AAA

Associate Field Test Engineer RT/AET/PVT

Data Scientist Professional

SecOps Engineer

Consultor Técnico Respiratório - Curitiba/PR

DevOps Tech Lead / R+D - Remote Work

Operational Manager, Insurance

Data Scientist - Gen AI Engineer

Technical Lead / Senior Technical Lead -Full Stack

Developer/Engineer

Coastal Management Specialist

Technical Lead / Senior Technical Lead - .Net & React

Senior Software Engineer (Backend, AI)

Solution Engineer

SAP Order-to-Cash (OTC) System Analyst

GDS Consulting_Middleware Solutions_Senior Python Developer

Eu quero receber o alerta de vagas mais recentes de it support para paraná

Related Searches

Business Analyst / Quality Assurance (ITSM/ITOM)

YOUR ROLE

YOUR PROFILE

WHAT YOU'LL LOVE ABOUT WORKING HERE

ABOUT CAPGEMINI

Ferramentas para candidatos

Ferramentas da empresa

Pesquisar

Mantenha o contato

Refine sua pesquisa

it support vagas para: paran&aacute;

Eu quero receber o alerta de vagas mais recentes de it support para paran&aacute;

Related Searches

Business Analyst / Quality Assurance (ITSM/ITOM)

YOUR ROLE

YOUR PROFILE

WHAT YOU'LL LOVE ABOUT WORKING HERE

ABOUT CAPGEMINI

it support vagas para: paraná

Eu quero receber o alerta de vagas mais recentes de it support para paraná