20 melhores vagas de technical support para paraná (Contratando agora!)

Subject Matter Expert CSM ServiceNow
Capgemini Sogeti —Colombo, PR
- Inglês
- Agile
- TI
Network Engineer
Landis+Gyr —Curitiba, PR
- Azure
- TI
- Liderança
2108 BUSINESS INTELLIGENCE ANALYST SENIOR (31538)
A PRIORI EXCELÊNCIA EM RECURSOS HUMANOS —Curitiba, PR
- Inglês
- Graduação
- Analíticos
Candidatura rápida
Insurance Analyst (Temporary)
Volvo Group —Curitiba, PR
- Gestão
- Inglês
- Graduação
Há 4 dias
Teaching Assistant - Curitiba
Red House International School —Curitiba, PR
- Tempo integral
- Inglês
Bilingual Recruiter
Cielo —Londrina, PR
- Tempo integral
- Modelo Híbrido
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Candidatura rápida
Há 10 dias
Information Security Governance Manager
EBANX —Curitiba, PR
- Turno de 8 horas
- Azure
- Inglês
- Machine Learning
Há 12 dias
Full Stack Architect (Manager) - Digital Engineering
EY —Colombo, PR
- Azure
- DevOps
- Java
Senior Systems Engineer
Brennan IT —Colombo, PR
- Tempo integral
- Azure
- Gestão
- Manutenção
12 h
Cyber Security Specialist | AppSec
EBANX —Curitiba, PR
- Inglês
- Java
- APIs
Consulting_Data Protection & Privacy Staff Data Privacy Analyst
EY —Colombo, PR
- Ciência da Computação
- Gestão
- PMP
6 h
Analista de Recursos Humanos - Castro
Evonik Industries AG —Castro, PR
- Tempo integral
- Microsoft Office
- Recursos humanos
Senior Consultant - SOC
EY —Colombo, PR
- Azure
- Gestão
- PMP
Senior Configuration/Change Enablement Specia
3500 Square LLC —Paraná
- Home Office
- Azure
- Gestão
- DevOps
Candidatura rápida
Process Mining Consultant
Pantheon Inc. —Curitiba, PR
- Home Office
- Azure
- Inglês
- Banco de Dados
Candidatura rápida
GDS Consulting_Middleware Solutions_Senior Python Developer
EY —Colombo, PR
- DevOps
- Banco de Dados
- JavaScript
Teaching Assistant
Red House International School —Curitiba, PR
- R$ 2.200 – R$ 3.584 por mês
- Inglês
- Trabalho Presencial
- Vale-transporte
- Assistência médica
Candidatura rápida
Há 13 dias
Frontend Architect / Manager - React
EY —Colombo, PR
- JavaScript
- Mentoria
- Serviços Financeiros
MAC Expert
Syensqo —Curitiba, PR
- Gestão
- Inglês
- Melhoria Contínua
Candidatura rápida
Há 10 dias
Manager - Data Scientist
EY —Colombo, PR
- Azure
- Doutorado
- Ciência da Computação
Há 6 dias

Eu quero receber o alerta de vagas mais recentes de technical support para paraná

Ao acessar sua conta, você concorda com os Termos de Serviço do SimplyHired e consente com a nossa Política de Cookies e de Privacidade.

Subject Matter Expert CSM ServiceNow

Capgemini Sogeti -
Colombo, PR

Candidate-se Agora

Detalhes da vaga

Qualificações

ITIL foundation
Kanban
Inglês
Scrum
Certificação Scrum Master
ServiceNow
Agile
TI
Requisitos de Negócios
Inteligência artificial

Descrição completa da vaga

Subject Matter Expert CSM ServiceNow

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

YOUR ROLE

In this role, you should expect to:

Lead and support the implementation, configuration, and optimization of ServiceNow ITSM modules for national and international clients;
Collaborate with stakeholders to analyze service delivery processes, identify improvement opportunities, and design scalable solutions;
Translate business needs into technical designs, ensuring alignment with platform capabilities and best practices;
Configure and customize the platform using workflows, scripts, and rules to meet client-specific requirements;
Work closely with cross-functional teams, including developers, architects, and process owners, throughout the project lifecycle;
Stay current with ServiceNow platform updates, ITSM trends, and ITIL evolutions, applying this knowledge to enhance solution quality;
Contribute to a collaborative and agile working environment, participating in Scrum/Kanban ceremonies and promoting continuous delivery;
Benefit from a dynamic and supportive environment that encourages professional growth and career development.

YOUR PROFILE

Minimum of 4 years of experience managing and configuring ServiceNow ITSM modules, including Incident Management, Problem Management, Change Management, and Request Fulfillment;
Deep understanding of ITIL best practices and their practical application within ServiceNow to enhance IT service delivery;
Strong analytical skills to assess and optimize processes and workflows across ITSM domains;
Proven ability to gather and translate business requirements from multiple stakeholders into clear and actionable technical specifications;
Hands-on experience configuring workflows, business rules, and client scripts to extend and tailor ITSM functionality;
Experience in process mapping, gap analysis, and continuous improvement of IT service operations;
Fluent in Portuguese and English (both verbal and written); additional languages are a plus;
Structured, organized, and detail-oriented in your approach to work.

WHAT YOU'LL LOVE ABOUT WORKING HERE

At Capgemini Portugal we have a flexible and dynamic work environment. Flexibility enables a better work-life balance and gives more flexibility to the employee to manage the working hours, as well if he works at the office or remotely, according with the company’s hybrid work policy;

We have local programs that promote people growth, reskill and new skills development (Career Acceleration Programs);

We promote an empowering environment with autonomy and peers' relationships among the top scores of our Monthly Employees' feedback;
Next to this, we also offer an attractive compensation package and benefits such as Health and Life insurance, as well as Referral program with bonuses for talent recommendations and other fringe benefits according with our partnerships in force.
Capgemini Portugal is an equal opportunity employer. We promote equality and dignity in all aspects of recruitment and employment, as well as employment offers and promotions made according with competence and ability or performance, respectively.

ABOUT CAPGEMINI

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Get the future you want | www.capgemini.com

Apply now!

#LI-Hybrid

Candidate-se Agora

Refine sua pesquisa

technical support vagas para: paraná

Subject Matter Expert CSM ServiceNow

Network Engineer

2108 BUSINESS INTELLIGENCE ANALYST SENIOR (31538)

Insurance Analyst (Temporary)

Teaching Assistant - Curitiba

Bilingual Recruiter

Information Security Governance Manager

Full Stack Architect (Manager) - Digital Engineering

Senior Systems Engineer

Cyber Security Specialist | AppSec

Consulting_Data Protection & Privacy Staff Data Privacy Analyst

Analista de Recursos Humanos - Castro

Senior Consultant - SOC

Senior Configuration/Change Enablement Specia

Process Mining Consultant

GDS Consulting_Middleware Solutions_Senior Python Developer

Teaching Assistant

Frontend Architect / Manager - React

MAC Expert

Manager - Data Scientist

Eu quero receber o alerta de vagas mais recentes de technical support para paraná

Related Searches

Subject Matter Expert CSM ServiceNow

YOUR ROLE

YOUR PROFILE

WHAT YOU'LL LOVE ABOUT WORKING HERE

ABOUT CAPGEMINI

Ferramentas para candidatos

Ferramentas da empresa

Pesquisar

Mantenha o contato

Refine sua pesquisa

technical support vagas para: paran&aacute;

Eu quero receber o alerta de vagas mais recentes de technical support para paran&aacute;

Related Searches

Subject Matter Expert CSM ServiceNow

YOUR ROLE

YOUR PROFILE

WHAT YOU'LL LOVE ABOUT WORKING HERE

ABOUT CAPGEMINI

technical support vagas para: paraná

Eu quero receber o alerta de vagas mais recentes de technical support para paraná