20 melhores vagas de stack developer para interlagos, sp (Contratando agora!)

Knowledge Curation-Knowledge Manager
Lenovo —São Paulo, SP
- Tempo integral
- Gestão
- Graduação
- TI
7 h
Reporting and Data management Analyst
Lenovo —São Paulo, SP
- Tempo integral
- Gestão
- Melhoria Contínua
- TI
7 h
Training Analyst
Lenovo —São Paulo, SP
- Tempo integral
- TI
- Inteligência artificial
7 h
Service Desk Team Leader
Lenovo —São Paulo, SP
- Tempo integral
- Experiência como Motorista
- TI
- Inteligência artificial
7 h
Manager , Data Science & AI
Pfizer —São Paulo, SP
- Tempo integral
- Gestão
- Java
- SQL
16 h
Senior Startup Investor Manager, VC, AWS, Startups Investors Management
Amazon AWS Services Brazil Ltd —São Paulo, SP
- Tempo integral
- Bar
- Inglês
- Desenvolvimento de negócios
Há 9 dias
Senior Data Engineer (Databricks, SQL)
Exadel Inc (Website) —São Paulo, SP
- Home Office
- Azure
- Inglês
- SQL
Cloud Software Developer Sr.
Ucloud —São Paulo, SP
- Java
- Desenvolvimento de Software
- Liderança
Candidatura rápida
Há 8 dias
Business Development Manager, Brazil
Unlimit —São Paulo, SP
- Tempo integral
- Recrutamento
- Inteligência artificial
- Negociação
Candidatura rápida
Senior Salesforce Developer
Endava —São Paulo, SP
- Tempo integral
- Modelo Híbrido
- CRM software
- Vendas
- Salesforce
Candidatura rápida
Principal DevAx Solutions Architect, AGS Tech Field LATAM PACE
Amazon AWS Services Brazil Ltd —São Paulo, SP
- Tempo integral
- Ciência da Computação
- Gestão
- Ciência da Computação
Senior Software Engineer II, BrazeAI Operator
Braze —São Paulo, SP
- Bar
- APIs
- Inteligência artificial
Candidatura rápida
Middle Software Engineer (Clojure)
Exadel Inc (Website) —São Paulo, SP
- DevOps
- Inglês
- Banco de Dados
Tech Lead, Software Engineering, People with Disabilities
Google —São Paulo, SP
- Ciência da Computação
- Inglês
- Graduação
Account Executive, Finance/Banks (English, Portuguese)
Google —São Paulo, SP
- Vendas
- Inglês
- Graduação
Há 13 dias
Senior Software Engineer AI/ML, Content Safety Applications
Google —São Paulo, SP
- Inglês
- Java
- C++
Há 9 dias
Field Services Team Leader
Lenovo —São Paulo, SP
- Home Office
- Inglês
- Inteligência artificial
Service Now Consultant
Lenovo —São Paulo, SP
- Tempo integral
- Gestão
- Inglês
- Machine Learning
Há 9 dias
Workplace Quality and Automation Manager
Lenovo —São Paulo, SP
- Azure
- DevOps
- Inglês
Senior Java Developer
Sportingtech —São Paulo, SP
- Inglês
- Java
- Banco de Dados

Eu quero receber o alerta de vagas mais recentes de stack developer para interlagos, sp

Ao acessar sua conta, você concorda com os Termos de Serviço do SimplyHired e consente com a nossa Política de Cookies e de Privacidade.

Knowledge Curation-Knowledge Manager

Lenovo -
São Paulo, SP

Candidate-se Agora

Detalhes da vaga

Tempo integral
Há 7 horas

Qualificações

ITIL foundation
Gestão
Graduação
TI
Inteligência artificial
Habilidade de Comunicação
Tecnologia da Informação

Descrição completa da vaga

General Information

Req #

WD00100409

Career area:

Information Technology

Country/Region:

Brazil

State:

São Paulo

City:

Sao Paulo

Date:

Wednesday, June 10, 2026

Working time:

Full-time

Additional Locations:

Brazil - São Paulo - São Paulo

Brazil - São Paulo - Sao Paulo

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

Role Summary

The Knowledge Management Senior Analyst is responsible for defining, maintaining, and continuously improving Knowledge Management within the Digital Workplace Solutions (DWS) environment.

This role ensures that accurate, relevant, and reusable knowledge is created and maintained to:

Improve first contact resolution
Reduce incident volumes
Increase service efficiency and customer satisfaction

Key Responsibilities

Govern the Service Desk Knowledge Management process
Ensure knowledge articles are accurate, current, and aligned with ITIL best practices
Promote knowledge reuse and self-service adoption
Support continuous service improvement through effective knowledge sharing
Collaborate closely with Incident, Problem, Change, and Service Desk teams

Day-to-Day Activities

Manage the knowledge management lifecycle in line with ITIL/ITSM best practices
Create, review, approve, publish, and maintain knowledge articles in the ITSM knowledge base
Define and enforce knowledge standards, templates, and processes
Partner with Service Desk and resolver teams to capture and document knowledge
Analyze incidents, requests, and problems to identify knowledge gaps
Monitor knowledge usage metrics (e.g., article effectiveness, reuse rates, feedback)
Identify and address outdated, duplicate, or low-value content
Develop and maintain SOPs and work instructions
Collaborate with Problem Management on known errors and workarounds
Work with Change Management to keep knowledge aligned with approved changes
Drive self-service and “shift-left” strategies through high-quality knowledge content
Escalate risks, gaps, and improvement opportunities in the knowledge process

Key Skills & Competencies

Strong written and verbal communication skills
Ability to translate technical content into user-friendly language
Solid understanding of ITIL processes, particularly Knowledge Management and Service Desk operations
Analytical skills to identify knowledge gaps from incident and request data
Working knowledge of enterprise IT environments (hardware, software)
High attention to detail and strong organizational skills
Ability to collaborate and influence across technical and non-technical teams

Qualifications & Experience

Experience

3–5 years of experience in Digital Workplace Services (internal or outsourced environments)

Education

Bachelor’s degree in an IT-related field, or
Technical high school diploma with additional IT certifications

Certifications

ITIL Foundation (required)
Knowledge-Centered Service (KCS) certification (preferred)
ISO 20000 Foundation (preferred)

Additional Locations:

Brazil - São Paulo - São Paulo

Brazil - São Paulo - Sao Paulo

Brazil

Brazil - São Paulo

* Brazil - São Paulo - São Paulo , * Brazil - São Paulo - Sao Paulo

Candidate-se Agora

Refine sua pesquisa

stack developer vagas para: interlagos, sp

Knowledge Curation-Knowledge Manager

Reporting and Data management Analyst

Training Analyst

Service Desk Team Leader

Manager , Data Science & AI

Senior Startup Investor Manager, VC, AWS, Startups Investors Management

Senior Data Engineer (Databricks, SQL)

Cloud Software Developer Sr.

Business Development Manager, Brazil

Senior Salesforce Developer

Principal DevAx Solutions Architect, AGS Tech Field LATAM PACE

Senior Software Engineer II, BrazeAI Operator

Middle Software Engineer (Clojure)

Tech Lead, Software Engineering, People with Disabilities

Account Executive, Finance/Banks (English, Portuguese)

Senior Software Engineer AI/ML, Content Safety Applications

Field Services Team Leader

Service Now Consultant

Workplace Quality and Automation Manager

Senior Java Developer

Eu quero receber o alerta de vagas mais recentes de stack developer para interlagos, sp

Related Searches

General Information

Why Work at Lenovo

Description and Requirements

Role Summary

Key Responsibilities

Day-to-Day Activities

Key Skills & Competencies

Qualifications & Experience

Ferramentas para candidatos

Ferramentas da empresa

Pesquisar

Mantenha o contato