20 melhores vagas de stack developer (ai solutions) para aricanduva, sp (Contratando agora!)

Workplace Quality and Automation Manager
Lenovo —São Paulo, SP
- Azure
- DevOps
- Inglês
Service Now Consultant
Lenovo —São Paulo, SP
- Tempo integral
- Gestão
- Inglês
- Machine Learning
Senior Forward Deployed Engineer - QuantumBlack Studio
McKinsey & Company —São Paulo, SP
- Azure
- Gestão
- Ciência da Computação
Há 2 dias
Senior Software Engineer - QuantumBlack Studio
McKinsey & Company —São Paulo, SP
- Azure
- Doutorado
- Inglês
Machine Learning Operations Engineer II
Housecall Pro —São Paulo, SP
- Home Office
- Ciência da Computação
- Inglês
- Graduação
Candidatura rápida
Data Engineer - QuantumBlack Studio
McKinsey & Company —São Paulo, SP
- Ciência da Computação
- Azure
- Ciência da Computação
Há 8 dias
Senior Startup Investor Manager, VC, AWS, Startups Investors Management
Amazon AWS Services Brazil Ltd —São Paulo, SP
- Tempo integral
- Bar
- Inglês
- Desenvolvimento de negócios
B2B Software & Monetization Product Marketing Specialist
Lenovo —São Paulo, SP
- Tempo integral
- Gestão
- Inglês
- Graduação
Há 12 dias
Project Delivery Coordinator
Lenovo —São Paulo, SP
- Tempo integral
- Gestão
- PMP
- Inglês
Service Desk Team Leader
Lenovo —São Paulo, SP
- Tempo integral
- Experiência como Motorista
- TI
- Inteligência artificial
Há 14 dias
Knowledge Curation-Knowledge Manager
Lenovo —São Paulo, SP
- Tempo integral
- Gestão
- Graduação
- TI
Há 14 dias
ServiceNow Senior Developer
Lenovo —São Paulo, SP
- Tempo integral
- Inteligência artificial
Principal Data Scientist - QuantumBlack Studio
McKinsey & Company —São Paulo, SP
- Azure
- Doutorado
- Inglês
Há 9 dias
LA Storage TAM
Lenovo —São Paulo, SP
- Tempo integral
- Gestão
- Atendimento ao Cliente
- Capacidade Analítica
Há 14 dias
Senior Visual Designer
Lenovo —São Paulo, SP
- Tempo integral
- Inglês
- Graduação
- Inteligência artificial
Senior Data Management Professional - Data Engineering - Data BNEF
Bloomberg —São Paulo, SP
- Gestão
- Ciência da Computação
- PMP
Senior Data Engineer (Databricks, SQL)
Exadel Inc (Website) —São Paulo, SP
- Home Office
- Azure
- Inglês
- SQL
Senior Service Delivery Manager
Lenovo —São Paulo, SP
- Gestão
- PMP
- Inglês
Product Marketing Specialist
Lenovo —São Paulo, SP
- Tempo integral
- Gestão
- Inglês
- Graduação
Principal Data Engineer - QuantumBlack Studio
McKinsey & Company —São Paulo, SP
- Ciência da Computação
- Azure
- Gestão
Há 7 dias

Eu quero receber o alerta de vagas mais recentes de stack developer (ai solutions) para aricanduva, sp

Ao acessar sua conta, você concorda com os Termos de Serviço do SimplyHired e consente com a nossa Política de Cookies e de Privacidade.

Workplace Quality and Automation Manager

Lenovo -
São Paulo, SP

Candidate-se Agora

Detalhes da vaga

Qualificações

ITIL foundation
Azure
DevOps
Certificação AWS
Inglês
Google Cloud
Graduação
Controle de qualidade
ServiceNow
Inteligência artificial
Liderança
Tecnologia da Informação

Descrição completa da vaga

General Information

Req #

100016764

Career area:

Services

Country/Region:

Brazil

State:

São Paulo

City:

Sao Paulo

Date:

Friday, March 6, 2026

Additional Locations:

Brazil

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

English resume is required for consideration

Position Overview

The Workplace Quality and Automation Manager plays a pivotal role in driving operational excellence across service delivery. This position ensures that all operational and self-service procedures are supported through robust knowledge content, chatbots, and generative AI capabilities. By empowering workplace analysts with accurate, automated procedures, this role enhances efficiency, accelerates issue resolution, and elevates the overall quality of end-user support.

Key Responsibilities

Lead and manage quality assurance and automation development initiatives across Workplace Services.
Develop, implement, and continuously improve quality processes, standards, and metrics to ensure consistent service excellence.
Create, manage, and maintain knowledge base content and documentation throughout its lifecycle, ensuring accessibility and accuracy.
Design and execute automation use cases leveraging industry-leading tools and generative AI technologies.
Develop and refine GenAI prompts and models to enhance self-service capabilities and support “shift-left” initiatives.
Analyze logs and performance data from Windows, Linux, and macOS environments to identify automation and remediation opportunities.
Collaborate with cross-functional teams to perform root cause analyses and design automated solutions or procedural improvements.
Provide regular quality and trend reports to Service Delivery Managers and team leaders.
Support C-SAT programs and continuous improvement initiatives to better align with customer needs and expectations.
Partner with training teams to enhance technical and communication materials based on quality insights.
Contribute to the deployment of IVR systems, ITSM platforms, and Digital Employee Experience (DEX) tools.

Key Competencies and Skills

5+ years of experience in Quality Control and Automation development within workplace or managed services environments.
Proven experience implementing Generative AI automation for technical operations in large-scale organizations.
Strong analytical mindset with hands-on experience in ITIL/ITSM disciplines.
Technical proficiency across end-user computing environments (Windows, Linux, macOS).
Excellent written and verbal communication skills with the ability to craft clear, user-centric technical content.
Demonstrated leadership, team collaboration, and stakeholder management skills.
High attention to detail with a structured, proactive, and results-oriented approach.
Ability to manage multiple priorities, meet deadlines, and work effectively under pressure.
Experience with:
- ITSM platforms (e.g., ServiceNow)
- IVR systems (e.g., NICE)
- DEX tools (e.g., Nexthink, Systrack)
- Data Engineering and DevOps environments
Familiarity with ISO 9001, ISO 27001, and ISO 20000 standards.
Advanced English fluency required.

Qualifications

Bachelor’s degree in Information Technology, Engineering, or a Business-related discipline.
ITIL Foundations Certification required.
Desirable certifications include:
- ServiceNow AI Platform / Customer Service Management
- DEX platforms (Nexthink, Systrack)
- Generative AI (NVIDIA Certified Associate, AWS AI Practitioner, Databricks GenAI Engineer, or Google Cloud GenAI)
- DevOps Foundations (Certiprof, Azure, AWS, or Google)

Additional Locations:

Brazil

Brazil

Candidate-se Agora

Refine sua pesquisa

stack developer (ai solutions) vagas para: aricanduva, sp

Workplace Quality and Automation Manager

Service Now Consultant

Senior Forward Deployed Engineer - QuantumBlack Studio

Senior Software Engineer - QuantumBlack Studio

Machine Learning Operations Engineer II

Data Engineer - QuantumBlack Studio

Senior Startup Investor Manager, VC, AWS, Startups Investors Management

B2B Software & Monetization Product Marketing Specialist

Project Delivery Coordinator

Service Desk Team Leader

Knowledge Curation-Knowledge Manager

ServiceNow Senior Developer

Principal Data Scientist - QuantumBlack Studio

LA Storage TAM

Senior Visual Designer

Senior Data Management Professional - Data Engineering - Data BNEF

Senior Data Engineer (Databricks, SQL)

Senior Service Delivery Manager

Product Marketing Specialist

Principal Data Engineer - QuantumBlack Studio

Eu quero receber o alerta de vagas mais recentes de stack developer (ai solutions) para aricanduva, sp

Related Searches

General Information

Why Work at Lenovo

Description and Requirements

English resume is required for consideration

Position Overview

Key Responsibilities

Key Competencies and Skills

Qualifications

Ferramentas para candidatos

Ferramentas da empresa

Pesquisar

Mantenha o contato