SaaS Management & Automation Specialist
Duration: 6 months (possible extension)
Location: Remote (LATAM)
Compensation: Contractor role paid in USD, based on experience
Role Overview
A robust SaaS management framework is critical to effectively manage an enterprise-scale application ecosystem of approximately 500+ applications. This role supports the governance, visibility, cost control, and security of SaaS tools across the organization.
The organization uses Torii as its SaaS Management Platform, serving as a centralized data hub for Procurement, Finance, Security, and Application Owners. It also supports the Application Catalog, ensuring enterprise-wide visibility into available tools.
The contractor will act as the SaaS Administrator responsible for maintaining accurate, reliable, and up-to-date data in Torii, ensuring it functions as a strategic source of truth for the business.
Key Responsibilities
- Oversee end-to-end administration of contract metadata within Torii
- Maintain accurate records of ownership, renewal timelines, and license allocations
- Track Workday updates and perform internal data validation and investigations
- Conduct contract reviews and perform cost and usage analysis
- Execute regular data audits to ensure high data quality and resolve inconsistencies
- Build and maintain API integrations and automated provisioning/offboarding workflows
- Ensure existing integrations with internal systems are functioning correctly
- Manage contract metadata, renewal calendars, and license usage reporting
- Validate application and technical ownership and ensure data integrity across systems
- Support and educate application owners on governance responsibilities and data standards
- Evaluate newly discovered applications and collaborate with Procurement and Security teams
- Support classification of business purpose and security governance status for applications
Must-Have Skills
- 2+ years of experience managing SaaS platforms or complex enterprise software systems
- 4+ years of experience managing enterprise contracts, including cost centers, license utilization, terms and conditions, and procurement processes (e.g., Accounts Payable, Accounts Receivable, Procurement, Legal, or Finance background)
- Strong familiarity with API integrations and workflow automation
- Strong analytical skills and experience with data management, reporting, and deep-dive analysis
- Ability to identify and resolve data inconsistencies and quality issues
- Excellent written and verbal communication skills
- Ability to collaborate effectively with IT, Finance, Procurement, and leadership stakeholders
- Ability to operate in a fast-paced environment with multiple concurrent system changes
Nice to Have
- Experience with SaaS management platforms such as Torii
- Experience in large-scale enterprise environments
- Familiarity with application cataloging or IT governance frameworks
- Exposure to security governance processes for enterprise applications
Job Types: Full-time, Contract
Pay: From R$14,000.00 per month
Application Question(s):
- Whats your salary rate as a contractor to work remotely in USD?
- Do you have experience managing SaaS platforms or enterprise applications (e.g., Torii, BetterCloud, Zylo, or similar tools)?
- Do you have experience working with enterprise contracts, including license management, procurement processes, or cost tracking?
- What is your level of English proficiency for working with U.S.-based stakeholders (Pacific Time zone)?
Work Location: Remote