20 melhores vagas de technical lead para amazonas (Contratando agora!)

Middle L1 Technical Support Specialist
GR8_TECH —Amazonas
- Tempo integral
- Home Office
- Inglês
- APIs
- Trabalho remoto
Candidatura rápida
Há 1 dia
Senior Engineering Manager
Super Dispatch —Amazonas
- Tempo integral
- Home Office
- Gestão
- Inglês
- Java
- Trabalho remoto
Candidatura rápida
Tech Lead Manager
Super Dispatch —Amazonas
- Tempo integral
- Home Office
- Bar
- Inglês
- Java
- Trabalho remoto
Candidatura rápida
Generative AI Pipeline Engineer (Tech Lead)
CapsLock —Amazonas
- Tempo integral
- Home Office
- Bar
- CAD
- Inglês
- Trabalho remoto
Candidatura rápida
Data Analytics Lead - Remote Work
BairesDev —Manaus, AM
- Home Office
- SQL
- Analíticos
- Trabalho remoto
Game Tech Lead (UE5 / Multiplayer Systems)
Xsolla —Amazonas
- Tempo integral
- Home Office
- C++
- Mentoria
- Inteligência artificial
Candidatura rápida
Developer Evangelist - Integrations (CIS)
Xsolla —Amazonas
- Tempo integral
- Home Office
- Inglês
- APIs
- Inteligência artificial
Candidatura rápida
Developer Relations Director (CIS)
Xsolla —Amazonas
- Tempo integral
- Home Office
- Inglês
- Habilidades de Apresentação
- APIs
Candidatura rápida
MuleSoft Architect - Remote work
BairesDev —Manaus, AM
- Home Office
- APIs
- Trabalho remoto
FDE AI/ Solutions Architect (AI, Python/Data)
Provectus —Amazonas
- Tempo integral
- Home Office
- Azure
- Inglês
- APIs
Candidatura rápida
Há 14 dias
Senior Product Owner/ Forward Deployed Executive - AI Delivery
Provectus —Amazonas
- Tempo integral
- Home Office
- Azure
- Inglês
- Desenvolvimento de Software
Candidatura rápida
SalesForce Tech Lead - Remote Work
BairesDev —Manaus, AM
- Home Office
- Gestão
- Salesforce
- Gestão de Equipe
- Trabalho remoto
HSO International - Solution Architect -Dynamics 365 F/O
HSO Group B.V. —Amazonas
- Home Office
- Azure
- Gestão
- Inglês
Candidatura rápida
Senior Data & AI Solution Architect
CommIT —Amazonas
- Tempo integral
- Home Office
- Azure
- Ciência da Computação
- DevOps
Candidatura rápida
Assistente Administrativo - Suprimentos
Umicore —Manaus, AM
- Administração de Empresas
- Construção Civil
Há 2 dias
Senior Backend Engineer II (Python)
Super Dispatch —Amazonas
- Tempo integral
- Home Office
- Design de Sistema
- Inglês
- Java
- Trabalho remoto
Candidatura rápida
Estágiário(a) Suprimentos
Umicore —Manaus, AM
- Graduação
- Contabilidade
- Administração de Empresas
Há 8 dias
Senior Solutions Architect | Python and GenAI
Provectus —Amazonas
- Tempo integral
- Home Office
- Design de Sistema
- Inglês
- SQL
Candidatura rápida
Senior AI-First Data Engineer
Smartcat —Amazonas
- Home Office
- CRM software
- Bar
- Banco de Dados
Candidatura rápida
Aprendiz Almoxarife
Umicore —Manaus, AM
- Ensino Médio
- Construção Civil
Há 8 dias

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Middle L1 Technical Support Specialist

GR8_TECH -
Amazonas

Candidatura rápida

Detalhes da vaga

Tempo integral
Há 1 dia

Benefícios

Trabalho remoto
Auxílio-creche

Qualificações

Jira
Inglês
Suporte Técnico
Resposta a Incidentes
Zendesk
B2B
APIs
ServiceNow
Application support
SaaS

Descrição completa da vaga

GR8_TECH builds B2B iGaming platforms for operators who play to lead.

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don't just ship technology — we help operators build success stories across brands, markets, and geos.

Our ambition drives us. Our people make it real.

If you're a challenger in spirit and a champion in action — join us.

Why this role exists:

This role exists to protect client trust and deliver seamless technical problem resolution for our B2B partners. You'll help us maintain strict SLA commitments and uninterrupted platform availability by taking full ownership of complex L1 support cases, system alerts, and critical incident coordination.

What you'll drive:

Ticket Ownership & Technical Investigation

Independently validate, investigate, and resolve complex B2B tickets using server logs, monitoring tools, and Browser DevTools.
Replicate user-reported issues to isolate root causes across APIs, client-server interactions, and integration layers.
Review incoming technical fixes from L2/L3 teams to ensure solutions are fully tested and directly address client needs before closing tickets.

Incident Response & Operational Execution

Coordinate L1 incident workflows during outages, including hosting incident calls, maintaining technical timelines, and issuing public status updates.
Monitor real-time platform alerts, instantly triaging anomalies to prevent potential SLA breaches.
Proactively drive backlog management, ensuring clear client follow-ups and transparent delay notifications.

Collaboration & Knowledge Sharing

Translate complex technical root causes into actionable, human-readable updates for clients and non-technical stakeholders.
Guide Junior Specialists on investigation techniques, log analysis, and effective ticket routing.
Escalation path management: Route fully documented, edge-case issues to L2/L3 engineering teams with detailed diagnostic data.

What makes you a GR8 fit:

Must-Have

1+ years of experience in B2B Customer Support, Technical Support, Service Desk, Application Support, or operations in a B2B SaaS or high-load digital environment.
Hands-on experience analyzing server logs, administrative back-office tools, and Browser DevTools.
Practical knowledge of ticketing platforms (Jira/JSM, Zendesk, or ServiceNow) and incident workflows (L1–L3 framework).
Proven ability to coordinate critical incidents (organizing response calls, tracking timelines, writing client updates).
Flexibility to work full-time on a shift-based, 24/7 rotating schedule (including nights, weekends, and holidays).
B1–B2+ English proficiency alongside fluent Ukrainian or Russian for technical documentation and internal communication.

Nice-to-Have

Direct experience in iGaming, fintech, or payment processing ecosystems.
Basic understanding of API structures and HTTP request/response payloads.
Prior experience managing incident response tools like Statuspage.

Why you'll love working here:

Benefits Cafeteria — annual budget you allocate to:

Sports • Medical • Mental health • Home office • Languages.

Work-life & support

Paid maternity/paternity leave + monthly childcare allowance.
20+ vacation days, unlimited sick leave, emergency time off.
Remote-first + tech support + coworking compensation.
Team events (online/offline/offsite).
Learning culture with internal courses + growth programs.

Our culture & core values:

GR8_TECH culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that's got your back.

FUELLED BY TRUST: we're open, honest, and have each other's backs.

OWN YOUR GAME: we take initiative and own what we do.

ACCELER8: we move fast, focus smart, and keep it simple.

CHALLENGE ACCEPTED: we grow through challenges and stay curious.

BULLETPROOF: we're resilient, ready, and always have a plan.

Candidatura rápida

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technical lead vagas para: amazonas

Middle L1 Technical Support Specialist

Senior Engineering Manager

Tech Lead Manager

Generative AI Pipeline Engineer (Tech Lead)

Data Analytics Lead - Remote Work

Game Tech Lead (UE5 / Multiplayer Systems)

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Developer Relations Director (CIS)

MuleSoft Architect - Remote work

FDE AI/ Solutions Architect (AI, Python/Data)

Senior Product Owner/ Forward Deployed Executive - AI Delivery

SalesForce Tech Lead - Remote Work

HSO International - Solution Architect -Dynamics 365 F/O

Senior Data & AI Solution Architect

Assistente Administrativo - Suprimentos

Senior Backend Engineer II (Python)

Estágiário(a) Suprimentos

Senior Solutions Architect | Python and GenAI

Senior AI-First Data Engineer

Aprendiz Almoxarife

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Why this role exists:

What you'll drive:

What makes you a GR8 fit:

Why you'll love working here:

Our culture & core values:

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