Please note: This role is not with Zendrop, but with our parent company, Zenpire. You can learn more about Zenpire on their website: https://zenpire.tech/
About Zenpire:
Zenpire (formerly StayTuned Digital) is building the modern commerce stack for eCommerce brands.
We acquire and scale high-impact apps that help merchants grow faster across acquisition, conversion, fulfillment, and retention. By integrating AI into our products and operations, we give founders smarter tools to automate workflows, increase revenue, and compete at scale.
Our portfolio powers thousands of merchants and processes millions of orders every month.
Description:
Zenpire is seeking to hire a Digital Marketing Specialist to support and scale our retention and growth marketing efforts. This role will own the execution and optimization of lifecycle campaigns, marketing workflows, and growth initiatives that drive customer engagement, retention, and revenue.
The ideal candidate is someone who can independently manage projects, improve marketing processes, and proactively identify opportunities for experimentation and optimization. They are comfortable working cross-functionally, connecting day-to-day marketing work with broader business goals and ROI.
Location:
This is a remote role. We are open to candidates located anywhere.
Key Responsibilities
Retention Marketing Initiatives:
- Plan, build, and optimize retention marketing campaigns across channels such as email and some in-product messaging.
- Manage customer lifecycle journeys to improve activation, engagement, and retention metrics.
- Monitor performance and recommend improvements based on data and customer behavior.
- Identify opportunities to test and experiment with new lifecycle strategies that drive growth.
Acquisition & Growth Marketing Initiatives:
- Support the development and execution of growth marketing experiments aimed at improving acquisition-to-retention conversion and customer lifetime value.
- Own and optimize acquisition channels, including app listing optimization (app store copy, screenshots, keywords, and ratings strategy), website content, and landing pages.
- Manage and optimize paid advertising campaigns across relevant channels (e.g., Google Ads, Meta), including campaign setup, budget pacing, copy testing, and performance reporting.
- Propose new campaign ideas, segmentation strategies, or channel opportunities based on performance insights.
- Connect campaign performance and experimentation results to overall marketing and revenue goals.
- Manage and optimize growth-focused partnerships, including managing our affiliate program to drive engagement and revenue.
- Track performance of partnership-driven (affiliate) initiatives and provide insights to improve results and scale successful collaborations.
Content & Help Center:
- Create and maintain help center and support content, including articles, FAQs, and onboarding guides, ensuring documentation is accurate, up-to-date, and aligned with the customer experience.
- Collaborate with product and support teams to identify content gaps and proactively publish resources that reduce friction and improve self-serve resolution.
- Contribute to website and marketing content that supports acquisition and retention goals, including blog posts, feature pages, and product updates.
Marketing Operations & Workflow Optimization:
- Continuously evaluate and improve marketing workflows, processes, and automation to increase efficiency and effectiveness.
- Identify operational improvements that help the marketing team move faster and produce higher-quality outputs.
- Ensure marketing systems and campaigns are organized, documented, and scalable.
Project Ownership:
- Independently manage small to mid-sized marketing projects, including planning, execution, and reporting.
- Develop project timelines and proactively manage deadlines and deliverables.
Collaboration & Cross-Functional Alignment:
- Work closely with teams such as product, partnerships, analytics, and creative to execute integrated campaigns.
- Understand cross-functional dependencies and coordinate with stakeholders to ensure smooth execution.
- Mentor or support newer team members when collaborating on campaigns or processes.
Performance & Impact:
- Track campaign performance and connect marketing efforts to customer impact and ROI.
- Use insights and reporting to guide future marketing strategies and experimentation.
- Maintain high standards for quality and accuracy across all marketing outputs.
Required Qualifications:
- 3 years of experience in lifecycle marketing and growth marketing
- Experience managing paid ads, email marketing, and marketing automation platforms
- Strong analytical mindset with the ability to connect marketing activities to customer behavior and ROI
- Experience managing marketing projects and timelines independently
- Excellent communication and collaboration skills
The Interview Process:
1️⃣ Intro conversation with our HR Manager
2️⃣ Conversation with our Director of Retention and Product Marketing
3️⃣ Conversation with our Co-Founder
We look forward to speaking with you!
Please Note: All employment offers at Zenpire are subject to verification steps completed prior to the candidate's start date. For W2 employees, this includes a thorough background check and employment verification. For 1099 contractor roles, this includes live identity verification and employment verification.
For all roles at Zenpire, regardless of job classification (W2 employee or contractor) or work arrangement (fully remote or hybrid/onsite), the final stage of our interview process includes an in-person interview with our team. Due to the rise of AI-assisted interviews and identity fraud in remote hiring, this is a standard step in our process. For US-based candidates, this will take place at one of our office locations or a convenient hub. For international candidates, we will coordinate with a local team member in your region. All travel will be arranged and covered by Zenpire.
At this time, we are unable to sponsor visas for candidates based in the US.
Our hiring team may use artificial intelligence (AI) tools to assist with certain stages of the hiring process, including reviewing applications, evaluating resumes, and assessing candidate responses. These tools are intended to support our recruitment process and are not a substitute for human judgment. All final hiring decisions are made by people.
