At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.
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Overview:
As an IT professional the SAP SD Business Analyst is competent to work on support and project work with minimal supervision as well as serving as a support and mentoring resource for others. The Business Analyst will analyze business processes, suggest improvements and design and implement said processes and improvements. Process documentation and management of user acceptance testing is also required. A firm technical background in SAP Export Control, Contracts, and SD coupled with experience in SAP Materials Management, Warehouse Management and Finance is required.
Responsibilities:
Working in the SAP Business Analyst area, responsible for providing tier 2 support and mentoring in the SD areas of SAP; specific focus provided at Month End and Quarter End periods.
Conduct analysis, design, evaluation, modification, testing and implementation of the SAP enterprise-wide systems in the SD functional area
Responsible for project work on SAP ranging from end-to-end management of small enhancements to contributing to large implementations on SAP
Ensure compliance with Mitel Change Management processes
Understanding of order-to-cash (O2C) flows and logistics.
Implement new and support existing EDI solutions
Implement new and maintain existing business solutions in the SAP SD area based on an analysis of the business Requirements
Build professional relationships with clients, management and team members located in various locations worldwide, to ensure efficient delivery of support, projects and enhancements
Close integration with other SAP modules (FI, CO, MM, and WORKFLOW) and other SAP Business analysts in a small group
Deliver clear and detailed specifications, and keep close communication with ABAP development team
Conduct analysis of system specifications and uses the latest analysis/diagramming tools to represent business/technical processes
Develops conversions and implementation plans using tools such as ECATS and LSMW.
Prepares and obtains approval of system and programming documentation
Recommend changes in development, maintenance and system standards
Coordinates system upgrade activity internally or externally, client-focused, working in conjunction with Professional Services and outsourcing functions.
Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Requirements:
SAP Certified – SD
A minimum of 8+ years of hands-on practical experience with SAP customizing toolset (IMG) in the SD area.
Bachelor’s degree in Engineering or Computer Science or equivalent work experience is required.
Fluent in English is a required with French language skills considered an asset.
Knowledge of SAP Foreign Trade/Customs configuration including Legal Control and Foreign trade. Specifically experience in analyzing and configuring legal regulations and License types by product and by country.
Experience in Foreign trade setup including commodity codes/business transaction types and import/export procedures.
Experience configuring contracts specifically around the billing plan functionality.
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Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.
