About the role and team
As an IAM Operations Engineer, you'll support the day-to-day identity and access management ecosystem, ensuring secure, compliant, and efficient access across enterprise platforms. You'll focus on operational excellence through automation, AI-driven workflows, and bot-based process improvements, partnering closely with Security, IT, and Compliance teams to deliver scalable identity services.
What you'll do-
Administer and maintain enterprise IAM platforms including Okta, Active Directory, Azure AD, and SailPoint IIQ to ensure global availability and security.
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Build and maintain automation scripts and bot flows using Python or PowerShell to streamline the user lifecycle, from seamless onboarding to secure de-provisioning.
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Integrate IAM workflows with AI-powered chatbots and RPA frameworks to enable self-service access, reducing manual intervention and improving response times.
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Leverage AI/ML-based insights to detect identity anomalies, enforce the principle of least privilege, and strengthen our Zero Trust architecture.
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Monitor system health and operational metrics using dashboards in Tableau or Jira to proactively identify and resolve bottlenecks before they impact the business.
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Collaborate cross-functionally with Security, IT, and Compliance teams to implement automated incident response playbooks that remediate IAM issues at scale.
Basic Qualifications-
Bachelor's degree in Computer Science, Information Security, or a related field;
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6+ years of experience in Identity and Access Management (IAM) operations or IT security administration.
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Hands-on experience with Okta, Active Directory, and Azure AD administration.
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Proficiency in Python, PowerShell, or Java scripting for process automation.
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Experience with Terraform or similar Infrastructure-as-Code (IaC) principles for IAM deployment.
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Working knowledge of authentication and authorization protocols including SAML, OAuth, OIDC, and LDAP.
Preferred Qualifications-
Hands-on exposure to AI/ML models, RPA, or bot frameworks specifically for security or chat-based workflows.
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Experience integrating IAM platforms with security monitoring tools like SIEM or SOAR for automated threat response.
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Deep understanding of Zero Trust Architecture (ZTA) and implementing Least Privilege Access (LPA) at scale.
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Familiarity with compliance frameworks such as SOX, GDPR, or ISO 27001 in a global enterprise environment.
