Software Engineering Analyst III (Backend)

Sinch -
São Paulo, SP

Candidate-se Agora

Detalhes da vaga

Tempo integral

Benefícios

Trabalho remoto

Qualificações

Ciência da Computação
Certificação AWS
Inglês
Java
Microservices
Docker
Graduação
Desenvolvimento de Software
APIs
Kafka
Inteligência artificial
Habilidade de Comunicação
Python
Debug
Tecnologia da Informação

Descrição completa da vaga

ABOUT SINCH

Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal , Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.

Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.

At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation!

DESCRIPTION

Our team is at the forefront of GenAI-powered solutions developing cutting-edge services to enhance user experiences, optimize internal processes, and explore new business opportunities. You’ll work on scalable, high-impact AI projects, collaborate with cross-functional teams, and contribute to proofs-of-concept, and production-ready AI applications.

Main responsibilities:

Design, develop, and maintain backend services for Product Solutions Platform.

Build high-performance, scalable, and distributed systems.

Work with Java, Spring, Kafka, OpenSearch to enhance our product, ensuring safety, efficiency, and responsiveness.

Develop internal tools for monitoring, debugging, and optimizing applications at scale.

Ensure observability, reliability, and fault tolerance across all services.

Collaborate with cross-functional teams including Software Engineers, UX Designers and Product Managers.

Maintain a strong focus on code quality, security, and best practices in software development.

Build AI/ML-enabled products.

This is a remote role.

REQUIREMENTS

Bachelor’s degree in Computer Science , Information Technology, or related fields.

Advanced spoken and written English.

Production-level experience in backend development using Java, Go, Python or any other modern language.

Deep understanding of distributed systems and experience building high-scale microservices and event-driven architectures.

Experience with observability, logging, and monitoring tools for debugging and performance analysis.

Experience with cloud platforms (AWS) and containerized deployments (Docker, Kubernetes).

A problem-solving mindset with the ability to debug distributed systems.

Strong communication skills and the ability to work effectively in a collaborative environment.

Nice to Have:

Production experience integrating LLM APIs (OpenAI, Anthropic, Gemini, etc.) into scalable, real-world systems.

Practical experience with LangChain , LlamaIndex , or similar LLM orchestration frameworks.

Experience with developing AI Agents, the world of tools and how AI agents can leverage external functionalities and APIs.

Familiarity with context and memory management — including session handling, conversation history strategies, long-context optimization, and state-of-the-art agent design.

Experience with RAG, Prompt Engineering, response validation, Vector Data Bases and AI guardrails.

Our corporate language is English — please submit your application in English.

OUR HIRING PROCESS

We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.

We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/ . No matter who you are, we hope you find an exciting path forward - hopefully with us!

BENEFITS

STAY HEALTHY: We cover 100% of medical and dental plans for Sinchers and eligible dependents through Bradesco Saúde .

FLEXIBLE BENEFITS: With the Caju flexible benefit card, our Sinchers can choose to use benefits on food, education, and home office assistance.

FAMILY FIRST: Our Sinchers can enjoy paid maternity leave for 180 days and paternity leave for 30 days. Plus, we provide daycare assistance for kids up to five years old.

EVERYDAY WELLBEING: We partner with Wellhub to help Sinchers access gyms and wellness options.

SECURE YOUR FUTURE: Our Partnership with Prudential life insurance provides coverage for all Sinchers in the events of unexpected absences, serious illness, accidents, and disabilities.

DIVERSITY AND INCLUSION: We offer annual reimbursements for certain expenses related to disabilities and/or transgender needs.

TAKE A BREAK: Our Sinchers can take a day off on their birthday to celebrate with their loved ones.

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