Professional Application Support (RPO)

Volvo Group -
Curitiba, PR

Candidate-se Agora

Detalhes da vaga

Há 1 dia

Qualificações

Inglês
Graduação
Sistemas de Informação
Application support

Descrição completa da vaga

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

About Us

Do you have a passion for digital systems, user experience, and enabling people across Latin America to access the right tools at the right time?

Volvo Trucks Latin America is looking for a Regional Portal Owner (RPO) to join our Services Development & Uptime team in Curitiba, Brazil.

If you are a detail-oriented professional with a passion for digital systems, process excellence, and cross-functional collaboration, this is your opportunity to make a meaningful impact on Volvo's digital services ecosystem across Latin America.

At Volvo Group, we believe sustainable and efficient transport is vital for society to prosper. Collaboration, innovation, and diversity enable us to move faster and tackle challenges that matter most.

Within Volvo Trucks Latin America, our Services Development & Uptime team is responsible for building the digital backbone that empowers our dealer network and customers. The Regional Portal Owner plays a central role in this mission, bridging business needs, digital platforms, and people across a highly diverse region.

This is an on-site role in Curitiba, where you will work at the intersection of technology, operations, and people development.

What you will do ?

As Regional Portal Owner, you will be responsible for user administration, portal governance, and digital enablement across Volvo’s key platforms — including Trucks Portal, Baldo, MIRA, and cTDI. You will work closely with dealers, workshops, and internal stakeholders to ensure the right people have the right access, and that our digital tools are used to their full potential.

Key responsibilities include

Managing user administration across Trucks Portal, Baldo, MIRA, and cTDI — including creating, updating, and removing user profiles and access rights.
Appointing, training, and supporting User Administrators at dealers and workshops throughout the region.
Coordinating with the Central Portal Owner (CPO) on User Administrator profiles, change requests, and system updates.
Supporting the application process by requesting or confirming the opening of new applications in Trucks Portal in cooperation with regional business owners.
Promoting the usage of Trucks Portal, Portal Editor, and connected services across the Market Company, dealer, and workshop network.
Creating and prioritizing Change Requests for platform improvements in cooperation with the CPO.
Monitoring support cases and driving initiatives to reduce their volume through process improvement.

Who Are You ?

You are a structured, relationship-driven professional who combines strong digital fluency with a service mindset. You are comfortable navigating complex systems, communicating with a wide range of stakeholders, and working across time zones and cultures. Your high personal integrity and proactive communication style make you a trusted point of contact for dealers, workshops, and internal teams alike.

Bachelor’s degree in Information Systems, Business Administration, Engineering, or related fields.
Good understanding of the Volvo business and the dealer/workshop network in the region.
Experience working with web-based platforms, user administration systems, or digital services.
Strong communication skills in Portuguese, English and Spanish.
Structured working style with the ability to manage multiple priorities and stakeholders simultaneously.
Experience in cross-functional teams and comfort working across organizational levels.
High personal integrity and a proactive approach to identifying and resolving issues.
Familiarity with Trucks Portal, Baldo, MIRA, and/or cTDI is a strong advantage.

Why Join Us ?

At Volvo Trucks, you’ll be part of a global company transforming services through people, connectivity, and innovation. Here, you’ll find purpose, teamwork, and opportunities to grow, while directly influencing how our customers and partners access and experience Volvo’s digital ecosystem every day.

If this sounds like the right match for you, we look forward to your application.

This selection process will be conducted with the support of the consulting firm Apriori

At Volvo do Brasil, we value the candidate experience and collaborate with approved partners to ensure a professional selection process aligned with our values.

We reaffirm our commitment to protecting the personal data of all participants, in full compliance with the Brazilian General Data Protection Law (LGPD). Our goal is to provide a safe and respectful experience at every stage of the process.

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.

Candidate-se Agora

About Us

What you will do ?

Who Are You ?

Why Join Us ?

This selection process will be conducted with the support of the consulting firm Apriori

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