We are seeking a highly organized and detail-oriented Business Operations Coordinator to support core operational workflows across client onboarding, billing coordination, contract administration, and internal systems support.
This role plays a key part in ensuring smooth client experiences, accurate operational processes, and strong internal organization. You will work cross-functionally with internal teams while maintaining professional communication with clients. This is a client-facing role requiring strong written English skills, attention to detail, and the ability to manage multiple workflows simultaneously.
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Support end-to-end client onboarding processes and ensure smooth transitions
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Coordinate billing workflows, invoicing, and accounts receivable tracking
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Assist with contract preparation, organization, and documentation management
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Maintain and update CRM systems and internal operational tools
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Monitor workflows and ensure timely and accurate completion of tasks
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Communicate professionally with clients and internal stakeholders
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Identify process inefficiencies and recommend improvements
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Ensure data accuracy and proper documentation across systems
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Strong organizational and project coordination skills
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Excellent written and verbal English communication
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Comfortable working in a client-facing environment
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Detail-oriented with strong accountability and follow-through
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Ability to manage multiple workflows and priorities
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Experience with CRM and operational tools preferred
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Familiarity with automation tools is a plus (Zapier, Make, n8n)
Google Workspace, Slack, HubSpot, Ignition, Zapier, Make (Integromat), n8n, CRM platforms, billing systems, workflow automation tools
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100% Remote
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Must be available during US business hours