São Paulo, São Paulo
Job Summary
We are looking for a CPI "hands on " Lead with expertise in Python.
Time Zone Requirement - Brasilia Standard Time Zone; Mexico Standard Time
Language Requirement: English, Portuguese & English, Spanish
We are looking for the below skills :
1. Terraform for IaC
2. Orchestrating workloads via GKE, GCE, GCVE, GCS
3. CI/CD. Experience in large Data Center Exit and Public Cloud migration to GCP.
Strongly Preferred any of the below certification :
Google Professional Cloud Architect
Google Professional Cloud Network Engineer
Google Professional Cloud DevOps Engineer
Key Responsibilities
1. Ensure On-Time Resolution And Quality Compliance Of Escalated Tickets And Incidents By Analyzing Issues Within Gcp, Adhering To Established Slas And Quality Norms.
2. Mentor Team Members And Administrators While Preparing Standard Operating Procedures (Sops) And Maintaining Comprehensive Documentation, Promoting Knowledge Sharing Across The Team.
3. Validate Change Order Implementation Plans And Ensure Compliance With Human Error Protocols While Participating In Capacity Planning Activities For Gcp Resources.
4. Facilitate Positive Customer Feedback By Actively Participating In Customer Meetings, Understanding Issues Faced, And Providing Effective Solutions That Enhance Customer Satisfaction.
5. Conduct And Validate Analyses Such As Root Cause And Trend Analysis Within Gcp, Preparing Reports That Enhance Task Performance And Are Presented To Key Business Stakeholders.
Skill Requirements
1. In-Depth Knowledge Of Google Cloud Platform (Gcp) And Its Support Operations
2. Strong Analytical Skills With Experience In Incident Management And Resolution
3. Excellent Communication And Interpersonal Skills For Effective Stakeholder Engagement
4. Proficiency In Preparing Documentation And Sops For Operational Processes
5. Ability To Mentor And Guide Team Members In A Collaborative Environment
Other Requirements
1. Optional Certifications: Google Cloud Certified Professional Cloud Architect, Google Cloud Certified Professional Data Enginee
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