Job Title
CRM Developer II
Job Category
Information Technology
Job Description
Activities
Own the administration and continuous improvement of Salesforce, ensuring platform performance, stability, and scalability
Manage users, access controls, and system configurations
Build and optimize reports, dashboards, and automation to support business insights and efficiency
Customize and enhance the Service Cloud console and related components aligned with business needs
Monitor performance, troubleshoot issues, and drive timely resolutions
Collaborate with cross-functional stakeholders to translate requirements into scalable solutions and support integrations/data processes
Requirements
3+ years of hands-on Salesforce experience in a System Administrator role
Strong experience with Apex, LWC, SOQL, and Visualforce
Solid understanding of Salesforce architecture, data models, and automation tools
Experience with integrations using REST/SOAP APIs
Familiarity with tools such as VS Code, Workbench, Data Loader, and ANT
Strong problem-solving skills and ability to collaborate with technical and non-technical stakeholders
Preferred Qualifications
Salesforce certifications: Platform Administrator (required). Platform Developer and Service Cloud Consultant (preferred), Field Service Consultant (nice to have)
Experience with Salesforce Communities and Service Cloud customization
Knowledge of SQL, XML, and JavaScript for integrations and data handling
Experience working in agile or cross-functional environments
Job Type
Permanent
Time Type
Full time
40
Travel Required
No
Primary Location
HY Brazil Itu
Address
Rodovia Castelo Branco Km 75,8
Zip Code
13308-700
Field-Based
No
Relocation Assistance Available
No
