Manpower is recruiting a Customer Support Consultant (ERP)!
Ready to grow your career while enjoying a healthy work-life balance? Join a company that values your development, offers hybrid working, and provides continuous learning opportunities in a supportive and collaborative environment where you can truly thrive.
What you’ll do:
-
Act as the first point of contact for ERP customer support queries
-
Provide consulting support including upgrades, training, and system enhancements
-
Troubleshoot functional issues and ensure timely resolutions
-
Manage and follow up on support tickets, keeping clients informed
-
Escalate complex cases to internal teams when needed
-
Build strong client relationships through professional communication
-
Contribute to documentation and knowledge base improvements
What we’re looking for:
-
An IT qualification (business or accounting knowledge is a plus)
-
At least 1 year of experience supporting ERP systems
-
Strong analytical, problem-solving, and communication skills
-
Ability to manage multiple priorities and deliver excellent customer service
-
Experience with SQL Server or Crystal Reports is an advantage
What’s in it for you?
-
Career development with ongoing training and learning opportunities
-
Flexible hybrid working environment
-
A dynamic, team-oriented workplace where your input is valued
If you’re passionate about customer support and technology, and want to grow in a rewarding environment, apply now!
