We are seeking a Solution Architect to join our team.
This role offers the opportunity to shape technology strategies and deliver impactful solutions for patient service platforms and integrations. You will work in a collaborative environment, partnering with stakeholders to drive innovation and ensure alignment with business goals. The ideal candidate will bring a strategic mindset and a passion for designing scalable, compliant, and modern architectures.
Responsibilities
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Lead the design of solutions and develop comprehensive blueprints for patient service platforms and their integrations
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Provide architectural guidance and review for multiple platform solutions, emphasizing low-code and no-code approaches
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Advise on multi-channel orchestration strategies to ensure seamless integration across Salesforce platforms (Health Cloud, Experience Cloud, Salesforce Voice, Life Sciences Cloud, Agentforce, Data360), Salesforce Marketing Cloud, CRM, web platforms, and webinar tools
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Review and recommend best practices for consent management solutions to ensure compliance and enhance user experience
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Evaluate and guide the design of data pipelines and data governance strategies from a holistic perspective
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Advise on AI and machine learning solution architecture using Snowflake Cortex AI, Gen AI frameworks, and AWS technologies
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Oversee reporting and dashboarding solutions, including Power BI, to ensure they meet business requirements
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Review integration strategies for patient service platforms to ensure scalable and compliant architecture
Requirements
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Minimum 8 years of relevant work experience in solution architecture or related roles
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At least 3 years in leadership, management, or coordinator positions
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At least 2 years of experience leading teams of 20 or more employees
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Hands-on experience with Salesforce platforms including Health Cloud, Experience Cloud, Salesforce Voice, Life Sciences Cloud, Agentforce, and Data360
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Experience with Salesforce Marketing Cloud for multi-channel orchestration
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Proficiency with Snowflake, dbt, Airflow, Collibra, Unix, and Python for data engineering and integration
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Proven track record of integrating these technologies in complex environments
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Demonstrated ability to drive solution design and create detailed solution blueprints
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Advanced English communication skills, both spoken and written, at C1+ level
Nice to have
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Experience with Gen AI frameworks such as Langchain and Langgraph, and AWS stack including S3, EC2, Sagemaker, and Bedrock for advanced AI and cloud solutions
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Familiarity with Power BI for business intelligence and reporting
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Knowledge of Amazon Voice, Mulesoft, OneTrust, Sitecore, and Rippit for additional integration and platform capabilities
We offer
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International projects with top brands
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Work with global teams of highly skilled, diverse peers
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Healthcare benefits
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Employee financial programs
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Paid time off and sick leave
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Upskilling, reskilling and certification courses
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Unlimited access to the LinkedIn Learning library and 22,000+ courses
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Global career opportunities
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Volunteer and community involvement opportunities
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EPAM Employee Groups
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Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn
