Workplace & Infrastructure Engineer
On behalf of our client, a leading organisation in Malta, we are seeking a Workplace & Infrastructure Engineer to join their growing IT team. This is an excellent opportunity to develop your career in a supportive environment that values growth, innovation, and continuous learning.
You will lead Level 2 IT support, acting as the escalation point for complex issues while ensuring a stable, secure, and high-performing workplace environment across end-user devices, networks, and telephony systems.
Key Responsibilities
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Lead second-line (Level 2) support and resolve complex IT issues
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Support and maintain LAN, WAN, Wi-Fi, and telephony systems
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Manage end-user devices and IT asset lifecycle
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Ensure strong IT security and workplace performance
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Maintain documentation and improve support processes
Requirements
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5+ years in IT support or systems administration
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Strong Microsoft 365, Windows, and endpoint management knowledge
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Solid networking fundamentals (LAN/WAN/Wi-Fi)
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ITIL, MCSA, or CCNA certifications preferred
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Proactive, customer-focused, and strong communicator
