Execute client data migrations from files (ranging from simple to highly complex) into our SaaS platform, ensuring seamless and accurate transfers;
Provide support to both employees and clients, resolving data import-related issues and ensuring a smooth onboarding experience;
Identify, document, and report bugs in the internal Import Tool. Track progress and collaborate with the team until issues are fully resolved;
Develop innovative solutions, including script automation; to continuously enhance operational efficiency, customer satisfaction, and team productivity;
Uphold the highest standards of data security and confidentiality by rigorously applying established policies and best practices;
Collaborate closely with team members, assisting in complex problem-solving, process documentation, and technical support as needed;
Test and validate newly developed solutions, offering constructive feedback and proactively seeking opportunities for process improvement.
Working hours are from Monday to Friday, from 9am to 6pm;
We have compensatory time off (Banco de Horas);
Food/Market Voucher with iFood card;
Medical, Dental, and Group Life Insurance;
Pet Plan;
StarBem, for mental health and well-being;
iFeel app, for emotional comfort;
Wellhub for you and up to 3 people!
Birthday and company anniversary Day Off;
Daycare Assistance;
Partnership Club, with discounts ranging from teaching institutions, such as colleges and language learning services;
Referral Program offers up to R$600 per person who stays with us for more than 6 months;
Leave of Absence/Time-off: in the event of the passing of loved ones, we offer 10 days off; if your pet passes away, we offer 2 days. Got married? 7 days of rest! Did the baby arrive? We offer 30 days for Dads and 6 months for Moms;
