Work From Anywhere in LATAM or the Philippines
Work Schedule: US Timezone (Flexible) Overlap with US business hours
Compensation Range: $1,600 USD/month based on experience
A fast-growing SaaS company in the professional services space is looking for an Implementation Specialist to own the full client onboarding and implementation lifecycle from kickoff through go-live.
The platform powers end-to-end operational workflows for firms across multiple international markets. Following a period of rapid growth, the team is expanding implementation capacity to support a growing customer base, working in a collaborative, fast-paced environment with a strong emphasis on accountability and ownership.
Day-to-day, this role manages 8–12 concurrent client implementations, leads kickoff calls and milestone reviews, maintains project documentation and templates, and partners across Solutions, Product, Training, and Client Success. Success means implementations stay on track, timelines are met, and clients are set up for long-term success.
Requirements
Must-Have
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2+ years of SaaS implementation, onboarding, or customer onboarding experience with end-to-end ownership from kickoff through go-live
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Proven experience managing 8–12 concurrent client implementation projects across varying sizes and complexity levels
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Hands-on use of project management and task-tracking tools to manage milestones, deliverables, and dependencies
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Intermediate proficiency in Microsoft Excel and Microsoft Word, including building documentation and replicating client-specific report formats
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Experience coordinating cross-functionally with Solutions, Product, and Client Success teams on data migration and platform configuration
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C1+ English (CEFR) for direct, client-facing communication with US-based stakeholders
Nice-to-Have
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Industry exposure to PropTech, real estate, or professional services SaaS
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Familiarity with HubSpot, Notion, Asana, Monday.com, or Baton
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Experience supporting mid-market or enterprise client implementations
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Exposure to data migration, implementation configuration, or solution delivery workflows
About Pearl Talent
Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They're looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we've hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.
Hear why we exist, what we believe in, and who we're building for: Watch here: https://www.loom.com/share/863b8e426e6d48309aa8f4ea4c1c94cd
Benefits
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Competitive Salary: Based on experience and skills
- Remote Work: Fully remote—work from anywhere
- Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting
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Generous PTO: In accordance with company policy
- Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees
- Direct Mentorship: Guidance from international industry experts
- Learning & Development: Ongoing access to resources for professional growth
- Global Networking: Connect with professionals worldwide
Our Recruitment Process-
Application
- Screening
- Skills Assessment
- Top-grading Interview
- Client Interview
- Job Offer
- Client Onboarding
Ready to Join Us?
If this role aligns with your skills and goals, apply now to take the next step in your journey with Pearl.
