POST TITLE: Wellbeing and Safeguarding Officer
DIRECTORATE/DEPARTMENT: Student Experience and Engagement
GRADE: 4E
LOCATION: Worcester
RESPONSIBLE TO: Head of Student Support and Wellbeing
AIM AND PURPOSE OF THE JOB
The purpose of the role is to provide high quality and responsive wellbeing and safeguarding services for all students. To support college attendance, retention and achievement strategies by providing high quality pro-active wellbeing support to individual students and groups. To work directly with Personal Tutors, Learning Support and Academic Skills Mentors, Careers, Curriculum staff, Customer Services Team and Student Experience and Wellbeing staff to ensure learners are supported to overcome barriers to learning effectively. To liaise with external agencies to ensure students receive the best possible support for them to achieve to their full potential. Contribute to and co-ordinate specialist support where required, including attending Looked After Children reviews, Strategy Meetings, PEPs and Child in Need plans. To assist the Director of Student Support and Inclusion in the delivery of support services across college.
-
To act as the first response Safeguarding contact, operating rapid response to all safeguarding concerns and maintaining effective cover across the college.
- To maintain and record accurate information using the appropriate college systems i.e. ProMonitor, UnitE etc.
- To assist in the delivery of annual safeguarding updates.
- To assist in the promotion and raising awareness of safeguarding, prevent and wellbeing support and procedures for students including supporting tutorial content.
-
To liaise with outside agencies as appropriate in the protection of vulnerable young people and adults and promote and maintain links with network agencies.
- To carry out thorough risk assessments and checks on any learners who disclose criminal convictions.
-
To carry out thorough risk management plans for identified individuals.
-
To provide initial support and advice to individuals identified as being “at risk”.
-
To provide, on a one to one and group basis, high quality wellbeing themed interventions that encourage learners to engage to support future success and progression.
-
To delivery group anxiety sessions and exam support sessions.
- To measure the impact of one to one and group work carried out in order to evaluate effectiveness, inform continual development and target student issues.
-
To understand barriers to learning and support learners to overcome these by developing innovative practice and delivering a consistently outstanding service.
-
To maintain accurate records of all interventions and student information on the Wellbeing database.
-
To manage a flexible caseload of students, prioritising those with complex needs and safeguarding concerns.
-
To be a key member of the College Safeguarding Team.
- To attend regular caseload reviews to ensure student needs are being met.
-
To assist in activities such as recruitment events, enrolment activities and assessment of support needs.
-
To support the wider Student Support and Wellbeing department in the promotion of campaign weeks and facilitating activities to promote awareness of key issues which may impact on students.
-
To produce statistics to regularly evaluate the impact of services, improve service standards and contribute to the College’s quality processes.
-
To actively publicise support services to all students and staff.
-
To undertake duties as a First Aider and Fire Marshal.
GENERAL ACCOUNTABILITIES
-
To commit to the safeguarding and promotion of the welfare of children, young people and vulnerable adults
To participate in the College’s Performance Management Scheme and attend such training events as are necessary to enable him/her to carry out the duties of the - .
-
To continually improve teaching, learning and assessment through proactive CPD and sharing best practice.
-
To actively participate in the College’s Quality System, including quality improvement strategies and initiatives.
-
To undertake such other duties as may be assigned commensurate with the grade and purpose of the post.
-
To take reasonable care for the health and safety of him/her and for others affected by his/her work.
-
To actively support College Safeguarding, Equality and Diversity policies.
-
To operate/conduct all HR tasks and functions within the principles of GDPR.
This is current at the date shown below, and is a guide to the work you will be required to undertake. In consultation with the post holder, it may be changed from time to time by the College to meet changing circumstances.
July 2026
