Are you looking to work for a global organization that has a positive impact on the environment? Would you like to work for a multi-cultural team? As part of the Fluence Corporation family, you can play a pivotal role in the success of the company. Our mission at Fluence is to provide communities and businesses with cutting-edge solutions for treating water and wastewater, helping improve our customers’ sustainability, resiliency, and operational success.
We’re committed to reshaping the future of water treatment on a global scale with our innovative technologies. We offer solutions that produce clean water for drinking or industrial use, as well as products for effectively treating wastewater so it can be safely returned to the environment or reused, with the potential to generate energy in the process. In addition to customized solutions, Fluence leads the global charge in decentralized treatment with advanced, quickly deployable packed plants.
If you want to be part of a leading company in water treatment, this is your opportunity to grow with us. We look forward to receiving your application!
The Senior Applications Engineer is responsible for identifying and/or researching customer needs within the assigned area to determine which products or services best meet their needs and expectations, promoting business development aligned with corporate objectives and ensuring the positioning of products and services within the market segments in which the company operates.
Essential Duties & Responsibilities:
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Act as the technical-commercial reference and be responsible for customers and contracts within the assigned geographical area
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Develop the business area by identifying new business opportunities with existing and potential customers, conducting technical-commercial visits.
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Define annual improvement objectives agreed upon with customers.
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Present services to potential customers in a professional manner.
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Provide agile technical-commercial solutions through autonomous management and problem-solving capabilities, leveraging Fluence’s resources.
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Maintain coordination with customer service areas for cases requiring support (Technical Service, Sales, Engineering, etc.).
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Promote the development of a customer and prospect database for direct marketing activities. Support and contribute to the development of commercial materials for the area.
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Analyze the customer base, operational frequency, values, and all relevant information to design sales strategies. Manage and organize customer portfolio information to analyze results and report to the Supervisor.
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Record all consolidated commercial operations in the current administrative management system, complying with the company’s internal procedures.
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Support the Finance area in improving the management of customer accounts under their responsibility, managing the collection process for sold products and services.
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Efficiently and effectively manage potential customer complaints related to deliveries, billing, returns, etc.
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Comply with communicated Quality, Occupational Health, Safety, and Environmental standards and promote them among colleagues.
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Knowledge of waste segregation and the environmental aspects and impacts matrix applicable to office and cafeteria areas, safety and hygiene regulations, prevention measures, policies, procedures, and records applicable to the area, integrated quality and environmental policies, among others.
Core Competencies
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Responsible, committed, autonomous, proactive, with initiative and interest in contributing to the activities involved, acting transparently in all actions and maintaining confidentiality regarding matters under their responsibility.
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Planning and organizational skills. Ability to manage time efficiently and effectively, prioritizing tasks appropriately.
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Strong communication skills and ability to express ideas and instructions, as well as establish good interpersonal relationships.
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Ability to work as part of a team.
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Negotiation skills.
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Results-oriented mindset. Analytical skills for problem-solving, with a practical approach and decision-making ability.
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Internal and external customer orientation. Ability to understand and identify customer needs, providing accurate and reliable responses (for both internal and external requirements).
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Ability to respond effectively and flexibly in high-pressure and demanding situations. Adaptability to change and ability to work effectively in new or challenging environments.
Job Requirements
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Academic background: Bachelor's degree in Chemical Engineering, Environmental Engineering, or a related field
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Languages: English, Spanish (preferred).
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Proficiency with IT tools and knowledge of management systems.
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Experience: Minimum 5 years of experience, with 2 to 5 years in technical-commercial positions within the water treatment industry.
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Availability to travel: Yes.
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Must be able to commute to our Jundiaí office under a hybrid work model (1 or 2 days per week).
What we offer?
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Quarterly Sales Performance Bonus
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Bradesco Health Insurance, 100% cover for employee, 50% for dependents till 18 years old
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Seguro de vida Porto
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Birthday day off
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Breakfast and lunch when working in our office
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Travel expenses for customer visits covered
What can you expect as a member of the Fluence team?
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Interesting, engaging, and challenging work
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The ability to make a difference
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Growth opportunities
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Engaged and motivated colleagues from around the world
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Diverse and global organization
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Approachable leadership
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A team-oriented environment
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The ability to make a meaningful impact on sustainability and the environment.
EEOC Statement:
Fluence Corporation is committed to hiring a diverse workforce that fosters an inclusive culture of belonging. As an equal opportunity employer, we do not discriminate on the basis of race or color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information, or disability.
