UnitedHealth Group

Como é trabalhar na empresa UnitedHealth Group: avaliações e visão geral da empresa

UnitedHealth Group
UnitedHealth Group
4,3
1123 avaliações
Classificações da empresa UnitedHealth Group
4,3
Classificação média de 1123 avaliações no Indeed
4,1Trabalho e lazer
3,9Remuneração e benefícios
3,5Estabilidade e promoção
3,8Gerência
4,0Cultura
Sede
Minnetonka Minnesota, United States
Funcionários
Mais de 10.000
Receita
Mais de 10 bilhões (USD)
Setor
Health Care

Cargos populares na empresa UnitedHealth Group

 Salário médioFaixa salarial
2 salários informados
R$ 2.927
por mês
R$ 1.400-R$ 4.400
3 salários informados
R$ 1.425
por mês
R$ 700-R$ 2.500
14 salários informados
R$ 1.620
por mês
R$ 800-R$ 2.500
1 salário informado
R$ 1.400
por mês
R$ 700-R$ 2.100
1 salário informado
R$ 1.357
por mês
R$ 700-R$ 2.100
Satisfação salarial
72%
dos funcionários estão satisfeitos com o salário
Com base em 498 avaliações

Avaliações da empresa UnitedHealth Group

Cargos popularesCustomer Service RepresentativeCustomer AdvocateCase ManagerAdministrative CoordinatorClaims ProcessorClaims AssociateHealth Care AdvisorSenior Customer Service RepresentativeAnalystClaims RepresentativeCustomer Care SpecialistClaims AdjusterBenefit AdvocateAccount Resolution SpecialistInsurance AgentRegistered Nurse Case ManagerPharmacy TechnicianMember Services RepresentativeBusiness AnalystSoftware EngineerCall Center RepresentativeNurse PractitionerOperador de TelemarketingClinic CoordinatorRegistered NurseData Entry ClerkClaims SpecialistPrior Authorization SpecialistProject ManagerAccount ManagerIntake CoordinatorAdministrative AssistantCoordinatorSupervisorCoding SpecialistManagerSales RepresentativeSenior Business AnalystCare CoordinatorHealth AdvocatePhone RepresentativeTrainerAnalista AdministrativoCustomer Support RepresentativeData AnalystSenior RepresentativeMember AdvocateClaims AnalystSenior Software EngineerCommunity Health WorkerTécnico de EnfermagemSenior AnalystAssociateDirectorInstallerAssistente AdministrativoQuality Assurance AnalystPatient Care CoordinatorSpecialistData SpecialistUtilization Review NurseBenefits AnalystProduct OwnerProject CoordinatorQuality AnalystService CoordinatorBenefit SpecialistClaims ExaminerLicensed AgentHelp Desk AnalystSenior Project ManagerAssociate DirectorAuxiliar AdministrativoSenior Customer AdvocateSubject Matter ExpertCare ManagerService AdvocateEnrollment and Eligibility RepresentativeSenior Administrative CoordinatorSenior Claims AssociateConsultantPharmacy ClerkSystems AnalystSenior Data AnalystAccounts Receivable ClerkAgentApplication DeveloperClinical PharmacistContractorCustomer Service SupervisorMedicare AgentNurseTelemarketerAuditorIT AnalystNetwork ManagerCustomer Relations RepresentativeEnrollment SpecialistOperations AssociateSenior Systems AnalystOperations ManagerQuality SpecialistSenior Administrative AssistantAdjusterAssistant ManagerBrokerEnfermeiroBenefits AdvocateClinical ConsultantIndependent AgentMedical BillerAgente de AtendimentoEngagement SpecialistHealth CoachDeveloperQuality AuditorRecepcionistaTechnical Support AnalystBilling RepresentativeHealthcare Customer Service RepresentativeProgram ManagerBusiness Process AnalystJovem AprendizMedical AssistantBusiness Systems AnalystClinic AdministratorClinic ManagerCustomer RepresentativeExecutiveProcessorReporting AnalystBusiness ConsultantCase CoordinatorClaims ManagerClient Services ManagerDirector of OperationsReferral SpecialistBilling SpecialistCompliance OfficerInvestigatorSenior Quality AnalystSoftware Test EngineerTeam LeaderAuxiliar de EnfermagemCertified Pharmacy TechnicianPhysicianAccount ExecutiveCredentialing SpecialistExecutive AssistantOperations SupervisorRapid Resolution ExpertScheduling CoordinatorAuxiliar de AtendimentoDirector of Information TechnologySenior CoordinatorTechnical Support SpecialistAdministratorBilling AnalystFamily Nurse PractitionerIT Project ManagerQuality Assurance ManagerSenior Claims AnalystSenior Financial AnalystSenior Pharmacy TechnicianAssistantAtendenteCare AdvocateContract ManagerFinancial AnalystImplementation SpecialistPatient AdvocateRevenue Cycle SpecialistSenior Medical CoderSoftware ArchitectUnderwriterUtility ManagerBenefits ManagerInstructional DesignerRepresentante de AtendimentoSchedulerSenior Application DeveloperSenior AssociateSenior DeveloperSenior Quality AuditorAdvocate4Me RepresentativeBenefits RepresentativeBilingual Customer Service AssociateCertified Medical AssistantCustomer Service Team LeadField CoordinatorJava DeveloperOperador de Telemarketing ReceptivoOutreach SpecialistRecruiterSenior Claims RepresentativeSenior ManagerSupport SpecialistVice PresidentWarehouse LeadAccounts AssistantAnalista de Contas MédicasAppeals RepresentativeAuxiliar de FarmáciaClinical AnalystDatabase AdministratorLiaisonLicensed Vocational NurseOperador de AtendimentoPharmacistRegional Account ManagerSenior Recovery SpecialistSenior Reporting AnalystClient ServicesClinical NurseCollection RepresentativeHealthcare ConsultantLead AssociateNetwork ConsultantRegistered Nurse ManagerSales AssociateSales Support RepresentativeSenior Customer Support RepresentativeSenior Data SpecialistAdvocateCoachCustomer Service AnalystEligibility SpecialistFinancial ConsultantInformation Security AnalystIntake CounselorInternMedical DirectorOperations AnalystPatient Services RepresentativePerformerQuality Assurance TesterTriage NurseAccount SpecialistAnalista de AtendimentoBenefits AdvisorDeputy ManagerDevelopment Operations EngineerInside Sales RepresentativeLicensed Practical NurseMarketing RepresentativeMedicare ManagerMedicoQuality Assurance EngineerRegional DirectorSenior Quality Assurance AnalystSystems ConsultantTechnology AnalystTest EngineerWorkforce ManagerAccountantAccounting ClerkClerkClinical SpecialistComplex Care Case ManagerCounselorData ConsultantEconomic ConsultantFull Stack DeveloperHadoop DeveloperIntake SpecialistProvider Relations AdvocateRisk ManagerSenior AccountantSenior Benefits AnalystSenior Business Process AnalystSocial WorkerTechnical LeadTechnicianAnalista de FaturamentoAssistenteBenefits CoordinatorData EngineerETL DeveloperEstagiárioFacilitatorHEDIS NurseHuman Resources Business PartnerHuman Resources SpecialistOperations RepresentativePayment PosterProcess ManagerQuality Assurance AuditorReimbursement SpecialistResearch AnalystSenior Billing AnalystSenior ConsultantSenior IT AnalystSenior IT ConsultantSenior Test EngineerService TechnicianTeam MemberTechnical SupportAdministrative SupervisorAdvanced Practice Registered NurseAnalista ComercialCall Center ManagerDirector of FinanceMarketing ManagerPersonal AssistantPharmacy SpecialistProduct ManagerProject LeadRegistered Nurse - InfusionSenior Account ManagerSenior Billing RepresentativeSenior Claims SpecialistSenior DirectorSenior RecruiterService ManagerTechnical AnalystAdvocate4Me RepAnalista de Recursos HumanosAnalytics ConsultantAutomation EngineerAuxiliar de Atendimento ao ClienteCall RepresentativeCopeiroData ScientistDevelopment DirectorDigitadorDocument SpecialistEnrollment ManagerFront Desk ReceptionistFront End DeveloperHealthcare AdvocateIT ManagerMarketing SpecialistOutreach CoordinatorPatient Access ManagerProgram DirectorRecepcionista AtendenteRecovery SpecialistReferral CoordinatorRepresentativeSenior BrokerSenior Case ManagerSenior Java DeveloperSenior Network ManagerSenior Systems ConsultantSenior Technical SupportSystems AdministratorTeam Supervisor.NET DeveloperAccount RepresentativeAnalista de QualidadeAnalytics ManagerAtendimento ao ClienteAuxiliar de AlmoxarifadoAuxiliar de FaturamentoBusiness ManagerBusiness Project ManagerCall Center SupervisorCollection AgentCustomer Service/Sales RepresentativeCustomer SpecialistEngineerFinance ManagerHealth Services AdministratorHealthcare SpecialistIT Security SpecialistIT SupportInsurance BrokerMedical Services ManagerMental Health TechnicianOperations ClerkPractice ManagerProduct SupportProject Manager/Business AnalystProvider RepresentativeSAS ProgrammerSales ExecutiveSenior AuditorSenior Claims ExaminerSenior Clinical NurseSenior EngineerSenior Project CoordinatorSenior Service AssociateService ConsultantSystem EngineerVendedorWellness CoordinatorAdministradorAdministrative ServicesAdvocacy ManagerAdvocate 4 MeBENEFIT ADVOCATEBehavioral Health ManagerBenefits ConsultantBusiness Development AnalystBusiness Intelligence DeveloperBusiness Operations ManagerCare SpecialistClient Services SpecialistClinical Lead NurseClinical Program ManagerClinicianCommunication SpecialistCommunity RepresentativeContract AnalystContract SpecialistCustomer Relations ManagerCustomer Service/Data EntryData ProcessorDirect Service ProviderDirector of AnalyticsDirector of StrategyExecutive Administrative AssistantFacility CoordinatorFinancial Reporting ManagerHuman Resources AdvisorInsurance ProducerInternal AuditorManagement AnalystMedical CoordinatorMedical Office AssistantOffice ManagerOperadorOperador de Call CenterOperation SpecialistPartnerPatient RepresentativePhlebotomistPlannerRegional Sales DirectorRelease EngineerRelease ManagerSQL DeveloperSales Support CoordinatorSenior Enrollment SpecialistSenior Financial ConsultantSenior Instructional DesignerSenior Operations ManagerSupervisor de AtendimentoSupport AnalystTeleatendimentoTest LeadTraining ManagerAbstractorActuaryAgile CoachAnalista FinanceiroAuthorAuxiliarBenefit advocateBilling ClerkBusiness Development RepresentativeCOB RepresentativeCaregiverClaims ClerkClaims InvestigatorClient Relations SpecialistClinical Appeals ReviewerContact TracerCorretorCredentialing ManagerCustomer Service TechnicianData Warehouse EngineerDelivery DriverDirector of Human ResourcesDirector of Product ManagementDirector of Regulatory AffairsEconomic AnalystFinancial Planning AnalystGestor ComercialHealth Information TechnicianHealth Unit CoordinatorInbound Customer Service RepresentativeInsurance SpecialistJunior AccountantLean Six Sigma SpecialistMailroom ClerkManagement TraineeMarketing InternMedical ReceptionistNursing AssistantNursing SupervisorPatient Accounts RepresentativePatient Care TechnicianProduct AdvisorQuality CoordinatorRegional ManagerRegistration SpecialistResearcherSales AdvisorSales ConsultantSenior Claims ProcessorSenior Database AdministratorSenior Executive CoordinatorSenior Implementation SpecialistSenior Network EngineerSenior Operations CoordinatorSenior Project ConsultantSenior Sales AgentSenior Sales RepresentativeSenior Team LeaderSenior TechnicianSenior TelemarketerSenior UnderwriterStageSupervisor AdministrativoTransportation SpecialistTécnicoTécnico de SegurançaUtility WorkerVice President of OperationsVice President of SalesAccount CoordinatorAdministrative SpecialistAnalistaAnalista de Marketing JúniorAnalista de RelacionamentoAssistente de Departamento PessoalAssociate AnalystAuxiliar de EscritórioBENEFITS ADVOCATEBehavioral Health ProfessionalBenefits AdministratorBilling CoordinatorBusiness CoordinatorBusiness Development SpecialistBusiness Intelligence AnalystCCPChildcare ProviderClaims AdjustorClient Services AssociateClient SpecialistCommunity Relations CoordinatorCorporate TrainerCredentialing CoordinatorCustomer Care ManagerDepartment AssistantDevelopment InternDirector of MarketingEducatorEnfermeiro AssistencialEnfermeiro AuditorEngineering ManagerEngineering Program ManagerEvent CoordinatorExecutive RecruiterField ManagerFraud InvestigatorFront Desk AgentFulfillment AssociateGeneral ManagerHead of Project ManagementHealthcare ManagerHome Care NurseHousekeeperImplementation ConsultantInbound Sales RepresentativeInfrastructure ManagerInsurance AdvisorIntake ManagerMachine Learning EngineerManagement AssociateNetwork EngineerNetwork SpecialistNutricionistaOperations CoordinatorOutside Sales RepresentativePayroll SpecialistPharmacy AdvocatePrinterProduct ConsultantProgram CoordinatorProgrammerProject AnalystProject LeaderProvider AdvocateQuality ManagerRecovery/Resolution RepresentativeRecruitment ManagerResearch SpecialistRetention SpecialistSales DirectorSales and Service TechnicianSecretárioSecurity EngineerSecurity OfficerSenior AdministratorSenior AdvisorSenior Business ConsultantSenior Client Services ManagerSenior Clinical SpecialistSenior CoderSenior Director of OperationsSenior IT EngineerSenior Network ConsultantSenior Process EngineerSenior Product ManagerSenior Quality EngineerSenior Quality SpecialistSenior Sales ExecutiveSenior Sales SpecialistSoftware AnalystSupport StaffTelecommunicatorTelefonistaTelephone RepresentativeTraining CoordinatorTraining SpecialistVice President of Strategic AccountsAccount DirectorAccounting InternAccounting ManagerAdministration ManagerAdministrativeAdvocate 4 Me RepresentativeAdvocate4me RepAdvocate4me RepresentativeAgente de SegurançaAnalista de NegóciosAnalista de PlanejamentoAnalista de Pós VendasAnalista de SuprimentosApplication Project ManagerAppointment CoordinatorAprendiz AdministrativoAssist Customer ServiceAssistente ComercialAssistente FinanceiroAssistente JuridicoAssociate Project ManagerAtendente de FarmaciaAuxiliar de Recursos HumanosBI ArchitectBusiness SupportCFRCallerCare NavigatorCashierClaimsClerical WorkerClinical AssociateClinical DirectorClinical Nurse ManagerClinical SupervisorCommissionerCommunications ManagerCompliance AuditorContent WriterContract AdministratorCredenciador de RedeCustomer AssistantCustomer Service Account RepresentativeCustomer Service ManagerData AdministratorData Analyst ManagerData ManagerData Project ManagerData Science InternDatabase AnalystDevelopment AssociateDirect Sales RepresentativeDirector of Business DevelopmentDirector of Clinical ServicesDirector of QualityDirector of SecurityDirector of TechnologyDirector of TrainingDriverEditorEngenheiroExaminerExecutivo de ContasExercise SpecialistExpediting ManagerFacilities Engineer IIFacilities ManagerFacility Based Care AdvocateFarmacêuticoField NurseFraud AnalystHealth EducatorHelpdeskHome Health AideHuman Resources AssistantHuman Resources ManagerIT ArchitectIT TechnicianIndependent ConsultantIndustrial EngineerInformation Technology SpecialistInsurance ConsultantIntake RepresentativeLead EngineerLearning and Development AnalystLicensing SpecialistLine SupervisorLoaderMSRMachine OperatorManagement AssistantManagement ConsultantMarket ManagerMarketing ConsultantMarketing CoordinatorMedical TechnicianMedicare AdvocateMentorNetwork AdministratorOffice AdministratorOffice AssistantOperations AgentOperations LeadOpticianOutbound Customer Service RepresentativeOutreach ManagerPackerParamedicPatient CoordinatorPayment ProcessorPharmacy AssistantPharmacy ManagerPhysician AssistantPractice NursePricing AnalystPrincipal Software EngineerProducerProduction CoordinatorProduction ManagerProject ConsultantProject DirectorProposal CoordinatorRather not 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AssistantMensageiroMesero/aMonitorNetwork AdvocateNurse CoordinatorNurse NavigatorObstetrics and Gynecology PhysicianOffice ClerkOficial De ManutençãoOperation AnalystOperational ManagerOptumOrder ManagerOrganizerOrçamentistaOutreach WorkerPDP RepresentativePersonal Care AssistantPharmacyPharmacy RepresentativePharmacy Technician IIPhlebotomy TechnicianPlan ManagerPortfolio ManagerPractice Improvement AdvisorPrincipal Program ManagerPrint OperatorProcurement AnalystProduct SpecialistProductionProgram AdministratorProgram AnalystProject AssistantProvider RelationsReal Estate ManagerReceptionistReceptionist/SecretaryRecords SpecialistRegistered Nurse - Home HealthRegistered Nurse - OncologyRegistered Nurse - Primary CareRegistrationReprésentantResident Care AssociateResponsável TécnicoRoster ManagerSAP ConsultantSTARS Member NavigatorSales Operations ManagerSales SpecialistSales and Marketing ManagerSalesforce DeveloperSenior .NET DeveloperSenior Account AnalystSenior Account ExecutiveSenior Application EngineerSenior Associate EngineerSenior Business CoordinatorSenior Certified Pharmacy TechnicianSenior Claims AdjusterSenior Client ManagerSenior Client RepresentativeSenior Collection RepresentativeSenior Compliance OfficerSenior Data ScientistSenior Database AnalystSenior DesignerSenior Director of FinanceSenior Director of MarketingSenior Enterprise ArchitectSenior Field ManagerSenior Fraud InvestigatorSenior Human Resources AssociateSenior IT RecruiterSenior InstallerSenior Marketing ManagerSenior Medical TechnicianSenior Network AnalystSenior NurseSenior Patient Accounts RepresentativeSenior PlannerSenior Portfolio ManagerSenior Procurement AnalystSenior Program DirectorSenior Proposal WriterSenior Quality Assurance EngineerSenior Quality Assurance TesterSenior Research AnalystSenior Risk AnalystSenior Sales ProfessionalSenior Service TechnicianSenior Social WorkerSenior Software AnalystSenior Support SpecialistSenior System EngineerSenior Technical RecruiterSenior Technology AnalystSenior User Experience DesignerSenior Web DeveloperServerSite DirectorSocial Work InternSolutions EngineerSolutions ManagerSpecialty Benefits AdvocateStaff MemberStaff PharmacistStrategy ManagerSwitchboard OperatorTCMTeam AssistantTeam CaptainTeam CoordinatorTechnical ConsultantTechnical Program ManagerTechnical Support RepresentativeTelecommunications SpecialistTesterTranscriptionistTreasury AnalystTécnico EletrotécnicoTécnico de Manutenção PredialUHCUnderwriting ManagerUnit SupervisorUnited HealthcareUnited Healthcare Medicare AdvocateUrgent Care PhysicianVice President of Academic AffairsVice President of Business DevelopmentVice President of QualityVice President of StrategyWeb DeveloperWorkday HCM ConsultantWriter/Editoradvocate4me rep"Advocate4Me Representative"1 of 115 year employee2 yearsA Fortune 6, innovative leaderA/R RepresentativeA4MEA4ME Rep/CACA4Me Advocate RepresentativeA4Me Benefit advocateA4me Advocate/WAHACNP-BCAEP enrollnmentAPCAPPS 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Contábil SêniorAnalista Financeiro JuniorAnalista Financeiro SêniorAnalista ProgramadorAnalista de BIAnalista de ContabilidadeAnalista de Contas a PagarAnalista de Contas a ReceberAnalista de Folha de PagamentoAnalista de ImplantaçãoAnalista de Informações GerenciaisAnalista de Negócios SêniorAnalista de OperaçõesAnalista de PessoalAnalista de ProcessosAnalista de QAAnalista de Service DeskAnalista de Sistemas PlenoAnalista de Sistemas SêniorAnalista de SuporteAnalista de TelecomunicaçõesAnalista de TransportesAnalyticalAnalyzer in chiefAncillary RepresentativeAppS DevIAppeals Appeals & GrievanceAppeals & Grievances RepresentativeAppeals ReviewerAppeals and Grievance RepresentativeAppeals and Grievances CaseAppeals and Grievances RepresentativeAppeals representativeAppeals/Greivance ReviewerApplication Development LeadApplication SpecialistApplication Support EngineerArchitectArquiteto de AplicaçõesArt DirectorAside from primary duties of initial member establishmentAssessor 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AdministrationPolicy AnalystPolicy ServicesPorteiroPost Operative NursePostal Support EmployeePosting ClerkPractic Base SupportPre Implementation Verification Testing TeamPre-Service dualsPrefer not to revealPremier Benefit AdvocatePrep CookPrescriptions Solutions RepPresenterPresidentPrestei serviço temporárioPricing ManagerPrimary Care PhysicianPrincipalPrint TechnicianProcess AgentProcess EngineerProcess member insurance claimsProcess member submitted pharmacy receiptsProcessing ClerkProcurement SpecialistProduct AnalystProduct Development EngineerProfessionalProfessional Provider RepresentativeProfessorProgram LeaderProgramador & DesenvolvedorProgramador DelphiProgrammer AnalystProject SchedulerProjetistaPromoterPromotions CoordinatorProperty ManagerProposal ManagerProudcer Help DeckProvider Advocate Provider Appeals RecoveryProvider Appeals RepProvider Appeals and Disputes (PAD) RepresentativeProvider Attestation AdvocateProvider Credentialing/ Re credentialingProvider Data IntegrityProvider Phone RelationsProvider Professional RepresentativeProvider Rapid Resolutions ExpertProvider Reimbursement RepProvider Relation AdvocateProvider Relations Advocate - TelecommuterProvider RepProvider ReprestativeProvider Resolution RepProvider Resolution RepresentativeProvider Verification OutreachProvider Verification Outreach RepresentativePsicólogoPsychiatric NursePsychiatristPsychologistPublic Affairs SpecialistPublic Health NursePublic Relations InternPurchaserPurchasing ClerkPython DeveloperQuESTQualified ProfessionalQuality AdvocateQuality Control SupervisorQuality ReviewQuality ReviewerQuality Service RepresentativeQuality reviewerRAPID RESOLUTION EXPERTRECEPTIONISTRNPRandstad Temp ServiceRapid Resolution Expert/SMERatingReal Estate AssociateReceiverRecepcionista HospitalarReconciliation SpecialistRecords CoordinatorRecovery AdvocateRecovery Resolutions RepresentativeRecruitment ConsultantRecrutadorReferrals RepresentativeRegional RecruiterRegional Sales 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Avaliações gerais na empresa UnitedHealth Group

3,0
Customer Service Representative | Tocantins | 14 de abr de 2019
Not a bad place to work but not good either
I worked in the call and claims department for UMR. Here’s my thoughts. -The basics: You get trained to work the phones first. In training class, your bombarded with a large amount of information, however, you only get about a month of training, thus when you’re on the phones you constantly have to place the caller on hold to look up the answer in their self-made encyclopedia. Or you have to message a team lead or someone that has worked there for a while to get an answer. To add insult to injury the software that is used to do the job is extremely outdated! It's very difficult to navigate and constantly crashes and freezes! Unlike your typical software these days, information is extremely difficult to find and is poorly indexed! After about 3 months you get trained to be a claims processor. Again, the software is horrible and which in turn heightens the margin for human error. The amount of information and extensive amounts of variables to a claim ensures that more than likely you won't reach a 98% accuracy rate, which is one of the things you need in order to obtain a quarterly bonus. Once you become a claims processor, you’re not only expected to process the large number of claims that have been assigned to you, your also expected to answer the phones for members and providers/doctors, whilst trouble shooting their issue. Your expected to do all of this and maintain the quotas they set, which makes it nearly impossible to get a bonus. On top of that, they’re only will
PrósPTO is immediate, Attendance policy is better than most places.
ContrasPay does not justify the workload. Places like Progressive, Geico, etc. offer better pay for the same job
5,0
Medico | Alphaville, SP | 10 de jan de 2013
Uma escola, aprendi e aprendo todos os dias
Ótima empresa para trabalhar, todos os dias tenho a oportunidade de aprender novas coisas, novas patologias e seus tratamentos. Aprendi muita coisa na área médica, códigos Tuss, Cid e tipos de patologias e suas gravidades, aprendi a lidar com as pessoas que estão com seus parentes amigos doentes, aprendi muito a me colocar no lugar delas por que muitas vezes eles ficam muitos nervosos e acabam maltratando a analista, o respeito pelo próximo um motivo pra dar certo no Apoio Médico Amil. Os meus coordenadores são ótimas pessoas, alguns são Médicos, sempre tem um com o temperamento mais difícil, mais sei muito bem que respeitar o próximo é a melhor maneira de permanecer dentro de uma empresa. Meus amigos de trabalho, posso dizer que somos uma grande família, passando a madrugada inteira trabalhando e nos divertindo ao mesmo tempo, temos uma grande sintonia e isso acaba tornando a madrugada mais agradável mesmo cansados com sono. A parte mais difícil é não se comover quando temos uma negativa de internação ou de remoção, no apoio não somos obrigados a falar com a família pra isso temos a Central de Atendimento, mas eu sempre falo com os familiares, por mais que seja muito difícil dar uma negativa pra alguém que esta com seu familiar ou amigos doente precisando de tendimento médico e o convenio na hora que você precisa ele nega, mas existem contratos e regras a serem cumpridas e essa é a parte mais difícil, ser firme e ao mesmo tempo delicado por que o Cliente está em um momento d
Próstemos lanches á disposição
Contrasfornece fale refeiçao
4,0
Operador de Telemarketing | Barueri, SP | 10 de nov de 2012
No geral, a Amil Assistência Medica Internacional Ltda, é uma Empresa que valorisa o funcionário.
A Empresa Amil Assistência Medica Internacional Ltda, respeita seu funcionário, oferece bom ambiente para se trabalhar e o trabalho é sempre dinânico. Nessa empresa, aprendi como me dirigir ao cliente com relação a postura, colocação das palavras e transformar argumentos rotineiros em únicos para cada cliente, tanto interno quanto externo. A Empresa seleciona profissionais para a Gestão cientes de que estão lidando com vidas e por isso, administram sem tumulto seu quadro de funcionários. Os colegas de trabalho, atenderam aos critérios solicitados pela Empresa por se encaixarem no perfil solicitado, são pessoas empáticas, bem instruidas que sabem tornar um ambiente de trabalho agradável sempre. Não diferente de uma Empresa bem conceituada, a Amil Assistência Medica Internacional Ltda sempre orienta seus funcionários a buscarem até o último dos recursos cabíveis para que assim possa-se "encantar" o cliente, porém, sempre dentro das condições contratuais e por se tratar de assistência médica, o cliente está vulnerável a emoções negativas por estar lidando naquele momento com seu bem mais precioso, sua saúde ou a de um ente querido, muitas vezes, ele não aceita suas próprias condições contratuais, e é aí que entra nosso trabalho, o de "lembrá-lo" ou tornar notável algo que ele não tenha levado tão em consideração no momento do fechamento do mesmo. É gratificante, quando ao término de um plantão, notamos que todos os clientes foram atendidos quanto as suas necessidades ou est
Próssempre há refeição no local independente do horário, podemos desfrutar de um saudável lanche, cafe, etc.
Contrasnada a declarar.
5,0
Assistente | Curitiba, PR | 17 de ago de 2012
Em resumo, a amil é uma empresa muito boa a melhor até o momento em que eu já trabalhei gostei muito de trabalhar lá e aprender tudo que eu aprendi
Na amil você nunca está na inércia você vibra com as conquistas da empresa, lamenta as perdas e tem sempre vontade de lutar junto. Com o meu trabalho na amil, aprendi a amar ainda o próximo e aprendi também que sempre posso fazer algo mais por alguém. Minha antiga gerência foi algo extraordinário para o departamento onde eu trabalhava soube dar o devido valor aos meus valores e soube enxergar minha vontade de sempre fazer algo a mais porém, nem tudo na vida são flores e nosso gerente foi promovido e transferido para outro estado ficando no lugar dele uma pessoa a qual eu e todo o departamento não tinha a mesma afinidade e por trabalhar de uma maneira diferente (não errada apenas diferente), não conquistou a mesma simpatia que a gerência anterior havia conquistado. Na amil você não tem um colega de trabalho e sim uma equipe que precisa sempre trabalhar junta para alcançar o mesmo objetivo lá ninguém é maior que ninguém não importa o cargo pois na hora que uma meta é estipulada, um ajuda o outro sem outro foco somente o objetivo final. Sempre a parte mais difícil do trabalho é a hora de dizer o não seja pra um cliente ou pra um prestador ou até mesmo um colaborador. A parte mais agradável do trabalho é sem dúvida ver que você conseguiu alcançar o seu objetivo e de todo setor e o departamento onde você trabalha é bem visto pelo resto da empresa. Ou também ver que você supriu a necessidade de alguém com o seu trabalho.
Próso funcionário é valorizado, e sempre lembrado
Contrasinfelizmente a filial da empresa aqui no paraná, remunera os colaboradores menos do que na matriz e o trabalho é o mesmo ou até maior.
1,0
Representante de Atendimento | Curitiba, PR | 17 de jan de 2018
Pressão Psicológica, Plano de Carreira duvidoso, Pouca ou nada de visibilidade para saúde do funcionário, Graves problemas na gestão
Estrutura física da empresa é boa. Os treinamentos não possuem muito embasamento, falam de valores e cultura que não se exerce no dia a dia. Muitos saem do treinamento perdidos, quando entram na operação patinam para dar informações para os pacientes. A empresa precisa implantar a ginástica laboral para que o funcionário não venha futuramente a adquirir lesão por esforço repetitivo (ler) e nem qualquer outra doença agravada devido ao stress....e outras doenças psicossomáticas. Estranho uma empresa de saúde não dar visibilidade pra saúde do funcionário. Acredito que a produtividade e a qualidade no atendimento não dependem só de um bom treinamento, uma boa gestão de equipe dos supervisores, mas também na preocupação da empresa na saúde dos funcionários. Muitos profissionais entram com expectativas e saem decepcionados, por mais dedicados e esforçados com o desenvolvimento profissional....acabam desmotivados por várias situações. Existe ALTA rotatividade de funcionários. Supervisores que desrespeitam o funcionário, pois não possuem qualificação e capacitação em estabelecer um feedback com o funcionário. As estratégias utilizadas pela Empresa, nebulam a transparência legal.
PrósEstrutura fisica
ContrasFavoritismo, plano de carreira duvidoso, pouca importância pra saude do funcionario, muitos descontos no salario
5,0
Analista de Recursos Humanos | São Bernardo do Campo, SP | 19 de jun de 2017
Empresa que me transformou pessoal e profissionalmente.
• Responsável pela Integração de Novos Colaboradores; • Acompanhamento e desenvolvimento de planos de ação para redução de Turn Over; • Experiência com Auditoria Hospitalar. (ONA – Organização Nacional da Acreditação); • Desenvolvimento de materiais para treinamentos técnicos e comportamentais; • Responsável pela condução da agenda de desenvolvimento e consolidação da Cultura AMIL, por meio de workshops com líderes e mobilização das equipes, articulação das ações corporativas e específicas para o desenvolvimento da Cultura desejada; • Desenvolvimento de ações e treinamentos de acordo com a necessidade do cliente interno (Lideranças) • Elaboração de ações inovadoras para transmitir informações importantes de forma lúdica; • Responsável pelo Ciclo de Avaliação de Desempenho e desenvolvimento; • Estruturação de políticas e práticas de Recursos Humanos a partir de diagnóstico de pesquisa de clima; • Coordenação da agenda corporativa de desenvolvimento da liderança das Unidades AMIL do ABC; • Organização de Eventos Corporativos e Planejamento Estratégico envolvendo a alta liderança;
PrósLiberdade de horário, relacionamento próximo com a direção do hospital, e os valores da empresa sempre fizeram sentido para mim.
ContrasPlano de Carreira.
4,0
Recepcionista Administrativo | Santo André, SP | 1 de abr de 2013
Empresa de grande nome no mercado, lá aprendi tudo que sei.
O dia de trabalho era corrido, muita gente pra atender, mas apessar da correria aprendi á tratar o paciente da mesma forma que eu gostaria que me tratasse. Sempre procurei fazer o máximo pra ajudar no que estava ao meu alcançe e as vezes até no que não estava. Agora com relação a coordenação, sempre procurei estar á disposição para ajudar em rotinas administrativas e tudo mais que fosse preciso. Com meus colegas de trabalho sempre mantive em foco a boa relação com todos e o trabalho em equipe. A parte mais difícil realmente era a quantidade de pessoas pra atender centralizadas em um único lugar, e isso gera muita reclamação pelo tempo de espera, principalmente por ser um laboratório, e as pessoas estarem em jejum há várias horas. A parte mais agradével do meu trabalho é poder ter feito a diferença na vida de vários pacientes. E ter a amizade o reconhecimento deles e principalmente da chefia. E saber que se eu sai da empresa Amil, não foi por não estarem mais satisfeitos com meu serviço, e sim porque eu quero poder enfrentar novos desafios e crescer profissionalmente na empresa á qual me contratar.
Prósnada a declarar, lá eu só aprendi a ser um ser humano melhor.
Contrasprecisa mais unidades ou credenciados pra atender os pacientes.
4,0
Farmacêutico Responsável | São Bernardo do Campo, SP | 20 de fev de 2015
Empresa dinâmica e trabalho sob pressão extrema
Em um dia típico de trabalho, o tempo deve ser bem administrado, pois são diversas atividades extra rotina que são solicitadas pela diretoria interna do hospital e pela gerência de farmácia (planilhas, dados operacionais, entre outros assuntos que surgem para resolução de urgência). Nesta empresa venho aprendendo o auto-controle em problemas que precisam ser resolvidos em curto tempo e com máxima precisão. A direção e a gerência apoiam em todos os assuntos necessários e estão sempre á disposição para auxílio, em momentos de tensão sabem orientar e repreender com respeito e ética. O relacionamento interpessoal é muito agradável, a equipe do setor e os colegas no hospital em geral estão sempre dispostos á agregar na rotina diária e nos novos desafios que surgem. O mais difícil no trabalho é a gestão de pessoas, cada dia aprendo a conhecer cada colaborador e saber resolver conflitos com ética e justiça. O mais agradável no trabalho é o conhecimento adquirido em cada dia, com cada atividade solicitada e quando consigo alcançar a meta e o objetivo esperado pela diretoria/gerência.
PrósConvênio médico e odontológico com ampla rede de atendimento
ContrasDificuldade em conciliar qualidade de vida
5,0
Analista de Atendimento |