UnitedHealth Group

Como é trabalhar na empresa UnitedHealth Group: avaliações e visão geral da empresa

UnitedHealth Group
UnitedHealth Group
4,3
1129 avaliações
Classificações da empresa UnitedHealth Group
4,3
Classificação média de 1129 avaliações no Indeed
4,1Trabalho e lazer
3,9Remuneração e benefícios
3,5Estabilidade e promoção
3,8Gerência
4,0Cultura
Sede
Minnetonka Minnesota, United States
Funcionários
Mais de 10.000
Receita
Mais de 10 bilhões (USD)
Setor
Health Care

Cargos populares na empresa UnitedHealth Group

 Salário médioFaixa salarial
4 salários informados
R$ 2.688
por mês
R$ 1.300-R$ 4.100
3 salários informados
R$ 1.425
por mês
R$ 700-R$ 2.500
13 salários informados
R$ 1.606
por mês
R$ 800-R$ 2.500
2 salários informados
R$ 1.600
por mês
R$ 800-R$ 2.400
1 salário informado
R$ 1.357
por mês
R$ 700-R$ 2.100
Satisfação salarial
72%
dos funcionários estão satisfeitos com o salário
Com base em 542 avaliações

Avaliações da empresa UnitedHealth Group

Cargos popularesCustomer Service RepresentativeCustomer AdvocateCase ManagerAdministrative CoordinatorClaims ProcessorClaims AssociateHealth Care AdvisorSenior Customer Service RepresentativeAnalystClaims RepresentativeBenefit AdvocateClaims AdjusterCustomer Care SpecialistAccount Resolution SpecialistInsurance AgentRegistered Nurse Case ManagerPharmacy TechnicianSoftware EngineerBusiness AnalystMember Services RepresentativeCall Center RepresentativeNurse PractitionerClinic CoordinatorRegistered NurseOperador de TelemarketingData Entry ClerkClaims SpecialistPrior Authorization SpecialistProject ManagerAccount ManagerIntake CoordinatorAdministrative AssistantCoordinatorSupervisorCoding SpecialistManagerCare CoordinatorSenior Business AnalystHealth AdvocatePhone RepresentativeAnalista AdministrativoTrainerCustomer Support RepresentativeData AnalystSenior RepresentativeMember AdvocateClaims AnalystCommunity Health WorkerSenior Software EngineerTécnico de EnfermagemSenior AnalystAssociateDirectorInstallerSales RepresentativeAssistente AdministrativoQuality Assurance AnalystPatient Care CoordinatorData SpecialistSpecialistUtilization Review NurseBenefits AnalystProduct OwnerQuality AnalystService CoordinatorBenefit SpecialistProject CoordinatorClaims ExaminerHelp Desk AnalystLicensed AgentSenior Project ManagerAssociate DirectorAuxiliar AdministrativoSenior Customer AdvocateSubject Matter ExpertCare ManagerService AdvocateEnrollment and Eligibility RepresentativeConsultantSenior Administrative CoordinatorSenior Data AnalystAccounts Receivable ClerkPharmacy ClerkSenior Claims AssociateSystems AnalystAgentApplication DeveloperClinical PharmacistContractorCustomer Service SupervisorNurseTelemarketerCustomer Relations RepresentativeMedicare AgentAuditorEnrollment SpecialistIT AnalystNetwork ManagerOperations AssociateOperations ManagerSenior Systems AnalystAdjusterEnfermeiroQuality SpecialistSenior Administrative AssistantAssistant ManagerBrokerClinical ConsultantMedical BillerAgente de AtendimentoBenefits AdvocateDeveloperHealthcare Customer Service RepresentativeIndependent AgentEngagement SpecialistHealth CoachRecepcionistaTechnical Support AnalystQuality AuditorBusiness Process AnalystMedical AssistantProgram ManagerBilling RepresentativeClinic AdministratorCustomer RepresentativeJovem AprendizReporting AnalystCase CoordinatorClient Services ManagerClinic ManagerExecutiveProcessorBusiness Systems AnalystClaims ManagerDirector of OperationsReferral SpecialistBilling SpecialistBusiness ConsultantCompliance OfficerFamily Nurse PractitionerInvestigatorSenior Quality AnalystSoftware Test EngineerTeam LeaderAuxiliar de EnfermagemCertified Pharmacy TechnicianPhysicianScheduling CoordinatorAccount ExecutiveCredentialing SpecialistExecutive AssistantOperations SupervisorRapid Resolution ExpertSenior CoordinatorSenior Pharmacy TechnicianAuxiliar de AtendimentoCare AdvocateDirector of Information TechnologySalesTechnical Support SpecialistAdministratorAdvocate4Me RepresentativeBilling AnalystIT Project ManagerQuality Assurance ManagerSenior Claims AnalystSenior Financial AnalystSenior Medical CoderAssistantAtendenteContract ManagerFinancial AnalystImplementation SpecialistPatient AdvocatePharmacistRevenue Cycle SpecialistUnderwriterUtility ManagerBenefits ManagerBenefits RepresentativeCustomer Service Team LeadInstructional DesignerRepresentante de AtendimentoSchedulerSenior Application DeveloperSenior AssociateSenior Claims RepresentativeSenior DeveloperSenior ManagerSenior Quality AuditorBilingual Customer Service AssociateCertified Medical AssistantClinical AnalystField CoordinatorJava DeveloperOperador de Telemarketing ReceptivoOutreach SpecialistRecruiterSoftware ArchitectSupport SpecialistVice PresidentWarehouse LeadAccounts AssistantAnalista de Contas MédicasAppeals RepresentativeAuxiliar de FarmáciaDatabase AdministratorLiaisonLicensed Vocational NurseOperador de AtendimentoRegional Account ManagerSales AssociateSales Support RepresentativeSenior Recovery SpecialistSenior Reporting AnalystClient ServicesClinical NurseCollection RepresentativeHealthcare ConsultantLead AssociateLicensed Practical NurseNetwork ConsultantRegistered Nurse ManagerSenior Customer Support RepresentativeSenior Data SpecialistAdvocateCoachCustomer Service AnalystEligibility SpecialistFinancial ConsultantInformation Security AnalystInside Sales RepresentativeIntake CounselorInternMedical DirectorOperations AnalystPatient Services RepresentativePerformerProvider Relations AdvocateQuality Assurance TesterTriage NurseAccount SpecialistAnalista de AtendimentoBenefits AdvisorBenefits CoordinatorDeputy ManagerMarketing RepresentativeMedicare ManagerMedicoQuality Assurance EngineerRegional DirectorSenior Business Process AnalystSenior Quality Assurance AnalystSystems ConsultantTechnology AnalystTest EngineerWorkforce ManagerAccountantAccounting ClerkClerkClinical SpecialistComplex Care Case ManagerCounselorData ConsultantEconomic ConsultantFull Stack DeveloperHadoop DeveloperIntake SpecialistRisk ManagerSenior AccountantSenior Benefits AnalystSocial WorkerTechnical LeadTechnicianAdvanced Practice Registered NurseAnalista de FaturamentoAssistenteData ScientistDevelopment Operations EngineerETL DeveloperEstagiárioFacilitatorHEDIS NurseHuman Resources Business PartnerHuman Resources SpecialistOperations RepresentativePayment PosterProcess ManagerQuality Assurance AuditorReimbursement SpecialistResearch AnalystSenior Billing AnalystSenior ConsultantSenior IT AnalystSenior IT ConsultantSenior Test EngineerService TechnicianTeam MemberTechnical SupportAdministrative SupervisorAnalista ComercialCall Center ManagerData EngineerDirector of FinanceMarketing ManagerPersonal AssistantPharmacy SpecialistProduct ManagerProject LeadRegistered Nurse - InfusionSenior Account ManagerSenior Billing RepresentativeSenior Claims ExaminerSenior Claims SpecialistSenior DirectorSenior Network ManagerSenior RecruiterService ManagerTechnical AnalystAdvocate4Me RepAnalista de Recursos HumanosAnalytics ConsultantAutomation EngineerAuxiliar de Atendimento ao ClienteCall RepresentativeCopeiroCustomer Service/Sales RepresentativeDevelopment DirectorDigitadorDocument SpecialistEnrollment ManagerFront Desk ReceptionistFront End DeveloperHealthcare AdvocateIT ManagerMarketing SpecialistOutreach CoordinatorPatient Access ManagerProgram DirectorRecepcionista AtendenteRecovery SpecialistReferral CoordinatorRepresentativeSenior BrokerSenior Java DeveloperSenior Systems ConsultantSenior Technical SupportSystems AdministratorTeam SupervisorWellness Coordinator.NET DeveloperAccount RepresentativeAnalista de QualidadeAnalytics ManagerAtendimento ao ClienteAuxiliar de AlmoxarifadoAuxiliar de FaturamentoBusiness ManagerBusiness Project ManagerCall Center SupervisorCollection AgentCommunity RepresentativeCustomer SpecialistEngineerFinance ManagerHealth Services AdministratorHealthcare SpecialistIT Security SpecialistIT SupportInsurance BrokerMedical CoordinatorMedical Office AssistantMedical Services ManagerMental Health TechnicianOperations ClerkPerformance ManagerProduct SupportProject Manager/Business AnalystProvider RepresentativeSAS ProgrammerSales ExecutiveSenior AuditorSenior Case ManagerSenior Clinical NurseSenior EngineerSenior Instructional DesignerSenior Project CoordinatorSenior Service AssociateService ConsultantSystem EngineerVendedorAdministradorAdministrative ServicesAdvocacy ManagerAdvocate 4 MeBENEFIT ADVOCATEBehavioral Health ManagerBenefits ConsultantBusiness Development AnalystBusiness Intelligence DeveloperBusiness Operations ManagerCare SpecialistClient Services SpecialistClinical Lead NurseClinical Program ManagerClinicianCommunication SpecialistContact TracerContract AnalystContract SpecialistCustomer Relations ManagerCustomer Service/Data EntryData ProcessorDirect Service ProviderDirector of AnalyticsDirector of StrategyExecutive Administrative AssistantFacility CoordinatorFinancial Reporting ManagerHuman Resources AdvisorInsurance ProducerInternal AuditorLean Six Sigma SpecialistManagement AnalystNursing AssistantOffice ManagerOperadorOperador de Call CenterOperation SpecialistPartnerPatient Accounts RepresentativePatient RepresentativePhlebotomistPlannerRegional Sales DirectorRelease EngineerRelease ManagerResearcherSQL DeveloperSales Support CoordinatorSenior Enrollment SpecialistSenior Financial ConsultantSenior Operations ManagerSupervisor de AtendimentoSupport AnalystTeleatendimentoTest LeadTraining ManagerAbstractorActuaryAgile CoachAnalista FinanceiroAuthorAuxiliarBenefit advocateBilling ClerkBusiness Development RepresentativeCOB RepresentativeCaregiverClaims ClerkClaims InvestigatorClient Relations SpecialistClinical Appeals ReviewerCorretorCredentialing ManagerCustomer Service TechnicianDelivery DriverDirector of Human ResourcesDirector of Product ManagementDirector of Regulatory AffairsEconomic AnalystEvent CoordinatorFinancial Planning AnalystGestor ComercialHealth Information TechnicianHealth Unit CoordinatorInbound Customer Service RepresentativeInsurance SpecialistJunior AccountantMailroom ClerkManagement TraineeMarketing InternMedical ReceptionistNursing SupervisorPatient Care TechnicianProduct AdvisorProvider AdvocateQuality CoordinatorRegional ManagerRegistration SpecialistSales AdvisorSales ConsultantSenior Claims ProcessorSenior Database AdministratorSenior Executive CoordinatorSenior Implementation SpecialistSenior Network EngineerSenior Operations CoordinatorSenior Project ConsultantSenior Sales AgentSenior Sales RepresentativeSenior Team LeaderSenior TechnicianSenior TelemarketerSenior UnderwriterStageSupervisor AdministrativoTransportation SpecialistTécnicoTécnico de SegurançaUtility WorkerVice President of OperationsVice President of SalesAccount CoordinatorAccounting ManagerAdministrativeAdministrative SpecialistAnalistaAnalista de Marketing JúniorAnalista de RelacionamentoAssistente de Departamento PessoalAssociate AnalystAuxiliar de EscritórioBENEFITS ADVOCATEBehavioral Health ProfessionalBenefits AdministratorBilling CoordinatorBusiness ArchitectBusiness CoordinatorBusiness Development SpecialistBusiness Intelligence AnalystCCPChildcare ProviderClaims AdjustorClient Services AssociateClient SpecialistClinical AssociateCommunity Relations CoordinatorCorporate TrainerCredentialing CoordinatorCustomer Care ManagerDepartment AssistantDevelopment InternDirector of MarketingEducatorEnfermeiro AssistencialEnfermeiro AuditorEngineering ManagerEngineering Program ManagerExecutive RecruiterField ManagerFraud InvestigatorFront Desk AgentFulfillment AssociateGeneral ManagerHead of Project ManagementHealthcare ManagerHome Care NurseHousekeeperImplementation ConsultantInbound Sales RepresentativeInfrastructure ManagerIntake ManagerMachine Learning EngineerManagement AssociateNetwork EngineerNetwork SpecialistNutricionistaOperations CoordinatorOutside 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SecurityDirector of TechnologyDirector of TrainingDriverEditorEngenheiroExaminerExecutive Assistant to Vice PresidentExecutive DirectorExecutivo de ContasExercise SpecialistExpediting ManagerFacilities Engineer IIFacilities ManagerFacility Based Care AdvocateFarmacêuticoField NurseFraud AnalystHealth EducatorHelpdeskHome Health AideHuman Resources AssistantHuman Resources ManagerIT ArchitectIT TechnicianIndependent ConsultantIndustrial EngineerInformation Technology SpecialistInsurance AdvisorInsurance ConsultantIntake RepresentativeLearning and Development AnalystLicensing SpecialistLine SupervisorLoaderMSRMachine OperatorManagement AssistantManagement ConsultantMarket ManagerMarketing ConsultantMarketing CoordinatorMedical TechnicianMedicare AdvocateMentorNetwork AdministratorNurse NavigatorOffice AdministratorOffice AssistantOperations AgentOperations LeadOpticianOutbound Customer Service RepresentativeOutreach ManagerParamedicPatient CoordinatorPayment ProcessorPharmacy AssistantPharmacy ManagerPricing AnalystPrincipal Software EngineerProducerProduction CoordinatorProduction ManagerProject ConsultantProject DirectorProposal CoordinatorRather not sayRecepcionista AdministrativoRecruiting CoordinatorReimbursement ManagerSMESales CoachSales ManagerSecretarySenior Accounts Payable ClerkSenior Accounts ReceivableSenior ArchitectSenior Business ManagerSenior Care ManagerSenior Communication SpecialistSenior Executive AssistantSenior IT ManagerSenior Lead EngineerSenior Marketing SpecialistSenior Network SpecialistSenior Operations AnalystSenior Program ManagerSenior Sales Support RepresentativeSenior Security ConsultantSenior Service CoordinatorSenior Solution ArchitectSenior Sourcing SpecialistSenior Support AnalystSenior Talent Acquisition SpecialistSenior Technical AnalystSenior Technical LeadServenteService AssociateService Delivery ManagerShipping and Receiving ClerkSite ManagerSiu InvestigatorSoftware Engineer InternSoftware Engineering ManagerSolution SpecialistSorterSpecial Needs Family AdvisorSpecialist Tours ManagerStaff AccountantSupport ManagerTableau DeveloperTechnical Project ManagerTechnology ConsultantTecnico em ManutençãoTelemetry NurseTest AnalystTraining ConsultantTraining SupervisorTransaction ProcessorWorks ManagerAccounting AssistantAccounts Payable ClerkAccounts Payable SpecialistAdministration ExecutiveAdmissions CoordinatorAdult Medicine SpecialistAdvocate RepAdvocate4meAgente de VendasAnalista de Atendimento JuniorAnalista de InfraestruturaAnalista de MarketingAnalista de Marketing SêniorAnalista de TreinamentoApplication AnalystApplication ConsultantAssistant CoordinatorAssistant SupervisorAssistente Comercial de VendasAssistente de Back OfficeAssistente de Recursos HumanosAssociate General CounselAssociate TrainerAudit AssociateAuditor InternoAuxiliar de RoupariaBack Office Medical AssistantBartenderBilingual Sales RepresentativeBilling ManagerBusiness Development ConsultantBusiness Development 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PartnerMarketerMaternity NurseMedical Benefit AdvocateMedical Records SupervisorMedical SecretaryMedical TranscriptionistMedicare and retirement AdvocateMedication ManagerMembership AssistantMensageiroMesero/aMonitorNetwork AdvocateNurse CoordinatorObstetrics and Gynecology PhysicianOffice ClerkOficial De ManutençãoOperation AnalystOperational ManagerOptumOrder ManagerOrganizerOrçamentistaOutreach WorkerPDP RepresentativePackerPersonal Care AssistantPharmacyPharmacy RepresentativePharmacy Technician IIPhlebotomy TechnicianPlan ManagerPortfolio ManagerPractice Improvement AdvisorPractice NursePrincipal Program ManagerPrint OperatorProcurement AnalystProduct SpecialistProductionProgram AdministratorProgram AnalystProject AssistantProvider RelationsReal Estate ManagerReceptionistReceptionist/SecretaryRecords SpecialistRegistered Nurse - Home HealthRegistered Nurse - OncologyRegistered Nurse - Primary CareRegistrationReprésentantResident Care AssociateResponsável TécnicoRoster ManagerSAP ConsultantSTARS Member NavigatorSales Operations ManagerSales SpecialistSales and Marketing ManagerSalesforce DeveloperSecurity AnalystSenior .NET DeveloperSenior Account AnalystSenior Account ExecutiveSenior Application EngineerSenior Associate EngineerSenior Business CoordinatorSenior Certified Pharmacy TechnicianSenior Claims AdjusterSenior Client ManagerSenior Client RepresentativeSenior Collection RepresentativeSenior Compliance OfficerSenior Data ScientistSenior Database AnalystSenior DesignerSenior Director of FinanceSenior Director of MarketingSenior Eligibility SpecialistSenior Enterprise ArchitectSenior Field ManagerSenior Fraud InvestigatorSenior Human Resources AssociateSenior IT RecruiterSenior InstallerSenior Marketing ManagerSenior Medical TechnicianSenior Network AnalystSenior NurseSenior Patient Accounts RepresentativeSenior PlannerSenior Portfolio ManagerSenior Procurement AnalystSenior Program DirectorSenior Proposal WriterSenior Quality Assurance EngineerSenior Quality Assurance TesterSenior Research AnalystSenior Risk AnalystSenior Sales ProfessionalSenior Service TechnicianSenior Social WorkerSenior Software AnalystSenior Support SpecialistSenior System EngineerSenior Technical RecruiterSenior Technology AnalystSenior User Experience DesignerSenior Web DeveloperServerSite DirectorSocial Work InternSolutions EngineerSolutions ManagerSpecialty Benefits AdvocateStaff MemberStaff PharmacistStrategy ManagerSwitchboard OperatorTCMTeam AssistantTeam CaptainTeam CoordinatorTechnical ConsultantTechnical Program ManagerTechnical Support RepresentativeTelecommunications SpecialistTesterTranscriptionistTreasury AnalystTécnico EletrotécnicoTécnico de Manutenção PredialUHCUnderwriting ManagerUnit SupervisorUnited HealthcareUnited Healthcare Medicare AdvocateUrgent Care PhysicianVice President of Academic AffairsVice President of Business DevelopmentVice President of QualityVice President of StrategyWeb DeveloperWorkday HCM ConsultantWriter/Editoradvocate4me rep"Advocate4Me Representative"1 of 115 year employee2 yearsA Fortune 6, innovative leaderA/R RepresentativeA4MEA4ME Rep/CACA4Me Advocate RepresentativeA4Me Benefit advocateA4me Advocate/WAHACNP-BCAEP enrollnmentAPCAPPS DEVPR IAUX.ADMAccess ManagerAccount AdministratorAccount AdvisorAccount AdvocateAccount Project ManagerAccount ReoAccount SupervisorAccounting SpecialistAccounts Payable / Accounts Receivable ClerkAccounts Payable ManagerAccounts Receivable ManagerActivity AssistantAdecco Contract EmployeeAdjunct FacultyAdministrative AssociateAdministrative ClerkAdministrativo LogísticaAdoption ManagerAdovate4meAdv4me RepresentativeAdvisorAdvocate 4 Me RepAdvocate 4 YouAdvocate 4ME RepresentativeAdvocate 4MeAdvocate 4meAdvocate For MeAdvocate For Me RepresentativeAdvocate RepresentativeAdvocate for MeAdvocate for Medicare and RetirementAdvocate for Medicare and retirement/Provider Contract ReviewerAdvocate for meAdvocate4ME 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anlystPhysical Therapist AssistantPhysician LiaisonPintorPmoPolicy AdministrationPolicy AnalystPolicy ServicesPorteiroPost Operative NursePostal Support EmployeePosting ClerkPractic Base SupportPre Implementation Verification Testing TeamPre-Service dualsPrefer not to revealPremier Advocate Premier Benefit AdvocatePrep CookPrescriptions Solutions RepPresenterPresidentPrestei serviço temporárioPricing ManagerPrimary Care PhysicianPrincipalPrint TechnicianProcess AgentProcess EngineerProcess member insurance claimsProcess member submitted pharmacy receiptsProcessing ClerkProcurement SpecialistProduct Development EngineerProduct advisorProfessionalProfessional Provider RepresentativeProfessorProgram LeaderProgram SpecialistProgramador & DesenvolvedorProgramador DelphiProgrammer AnalystProject SchedulerProjetistaPromoterPromotions CoordinatorProperty ManagerProposal ManagerProudcer Help DeckProvider Advocate Provider Appeals RecoveryProvider Appeals RepProvider Appeals and Disputes (PAD) RepresentativeProvider Attestation AdvocateProvider Credentialing/ Re credentialingProvider Data IntegrityProvider Phone RelationsProvider Professional RepresentativeProvider Rapid Resolutions ExpertProvider Reimbursement RepProvider Relation AdvocateProvider Relations Advocate - TelecommuterProvider RepProvider ReprestativeProvider Resolution RepProvider Resolution RepresentativeProvider Verification OutreachProvider Verification Outreach RepresentativePsicólogoPsychiatric NursePsychiatristPsychologistPublic Affairs SpecialistPublic Health NursePublic Relations InternPurchaserPurchasing ClerkPython DeveloperQuESTQualified ProfessionalQuality AdvocateQuality Control SupervisorQuality ReviewQuality ReviewerQuality Service RepresentativeQuality reviewerRAPID RESOLUTION EXPERTRECEPTIONISTRNPRandstad Temp ServiceRapid Resolution Expert/SMERatingReal Estate AssociateReceiverRecepcionista HospitalarReceptionist/Administrative AssistantReconciliation SpecialistRecords CoordinatorRecovery 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soecsenior ediunderpaid会計事務
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Avaliações gerais na empresa UnitedHealth Group

3,0
Customer Service Representative | Tocantins | 14 de abr. de 2019
Not a bad place to work but not good either
I worked in the call and claims department for UMR. Here’s my thoughts. -The basics: You get trained to work the phones first. In training class, your bombarded with a large amount of information, however, you only get about a month of training, thus when you’re on the phones you constantly have to place the caller on hold to look up the answer in their self-made encyclopedia. Or you have to message a team lead or someone that has worked there for a while to get an answer. To add insult to injury the software that is used to do the job is extremely outdated! It's very difficult to navigate and constantly crashes and freezes! Unlike your typical software these days, information is extremely difficult to find and is poorly indexed! After about 3 months you get trained to be a claims processor. Again, the software is horrible and which in turn heightens the margin for human error. The amount of information and extensive amounts of variables to a claim ensures that more than likely you won't reach a 98% accuracy rate, which is one of the things you need in order to obtain a quarterly bonus. Once you become a claims processor, you’re not only expected to process the large number of claims that have been assigned to you, your also expected to answer the phones for members and providers/doctors, whilst trouble shooting their issue. Your expected to do all of this and maintain the quotas they set, which makes it nearly impossible to get a bonus. On top of that, they’re only will
PrósPTO is immediate, Attendance policy is better than most places.
ContrasPay does not justify the workload. Places like Progressive, Geico, etc. offer better pay for the same job
5,0
Medico | Alphaville, SP | 10 de jan. de 2013
Uma escola, aprendi e aprendo todos os dias
Ótima empresa para trabalhar, todos os dias tenho a oportunidade de aprender novas coisas, novas patologias e seus tratamentos. Aprendi muita coisa na área médica, códigos Tuss, Cid e tipos de patologias e suas gravidades, aprendi a lidar com as pessoas que estão com seus parentes amigos doentes, aprendi muito a me colocar no lugar delas por que muitas vezes eles ficam muitos nervosos e acabam maltratando a analista, o respeito pelo próximo um motivo pra dar certo no Apoio Médico Amil. Os meus coordenadores são ótimas pessoas, alguns são Médicos, sempre tem um com o temperamento mais difícil, mais sei muito bem que respeitar o próximo é a melhor maneira de permanecer dentro de uma empresa. Meus amigos de trabalho, posso dizer que somos uma grande família, passando a madrugada inteira trabalhando e nos divertindo ao mesmo tempo, temos uma grande sintonia e isso acaba tornando a madrugada mais agradável mesmo cansados com sono. A parte mais difícil é não se comover quando temos uma negativa de internação ou de remoção, no apoio não somos obrigados a falar com a família pra isso temos a Central de Atendimento, mas eu sempre falo com os familiares, por mais que seja muito difícil dar uma negativa pra alguém que esta com seu familiar ou amigos doente precisando de tendimento médico e o convenio na hora que você precisa ele nega, mas existem contratos e regras a serem cumpridas e essa é a parte mais difícil, ser firme e ao mesmo tempo delicado por que o Cliente está em um momento d
Próstemos lanches á disposição
Contrasfornece fale refeiçao
4,0
Operador de Telemarketing | Barueri, SP | 10 de nov. de 2012
No geral, a Amil Assistência Medica Internacional Ltda, é uma Empresa que valorisa o funcionário.
A Empresa Amil Assistência Medica Internacional Ltda, respeita seu funcionário, oferece bom ambiente para se trabalhar e o trabalho é sempre dinânico. Nessa empresa, aprendi como me dirigir ao cliente com relação a postura, colocação das palavras e transformar argumentos rotineiros em únicos para cada cliente, tanto interno quanto externo. A Empresa seleciona profissionais para a Gestão cientes de que estão lidando com vidas e por isso, administram sem tumulto seu quadro de funcionários. Os colegas de trabalho, atenderam aos critérios solicitados pela Empresa por se encaixarem no perfil solicitado, são pessoas empáticas, bem instruidas que sabem tornar um ambiente de trabalho agradável sempre. Não diferente de uma Empresa bem conceituada, a Amil Assistência Medica Internacional Ltda sempre orienta seus funcionários a buscarem até o último dos recursos cabíveis para que assim possa-se "encantar" o cliente, porém, sempre dentro das condições contratuais e por se tratar de assistência médica, o cliente está vulnerável a emoções negativas por estar lidando naquele momento com seu bem mais precioso, sua saúde ou a de um ente querido, muitas vezes, ele não aceita suas próprias condições contratuais, e é aí que entra nosso trabalho, o de "lembrá-lo" ou tornar notável algo que ele não tenha levado tão em consideração no momento do fechamento do mesmo. É gratificante, quando ao término de um plantão, notamos que todos os clientes foram atendidos quanto as suas necessidades ou est
Próssempre há refeição no local independente do horário, podemos desfrutar de um saudável lanche, cafe, etc.
Contrasnada a declarar.
5,0
Assistente | Curitiba, PR | 17 de ago. de 2012
Em resumo, a amil é uma empresa muito boa a melhor até o momento em que eu já trabalhei gostei muito de trabalhar lá e aprender tudo que eu aprendi
Na amil você nunca está na inércia você vibra com as conquistas da empresa, lamenta as perdas e tem sempre vontade de lutar junto. Com o meu trabalho na amil, aprendi a amar ainda o próximo e aprendi também que sempre posso fazer algo mais por alguém. Minha antiga gerência foi algo extraordinário para o departamento onde eu trabalhava soube dar o devido valor aos meus valores e soube enxergar minha vontade de sempre fazer algo a mais porém, nem tudo na vida são flores e nosso gerente foi promovido e transferido para outro estado ficando no lugar dele uma pessoa a qual eu e todo o departamento não tinha a mesma afinidade e por trabalhar de uma maneira diferente (não errada apenas diferente), não conquistou a mesma simpatia que a gerência anterior havia conquistado. Na amil você não tem um colega de trabalho e sim uma equipe que precisa sempre trabalhar junta para alcançar o mesmo objetivo lá ninguém é maior que ninguém não importa o cargo pois na hora que uma meta é estipulada, um ajuda o outro sem outro foco somente o objetivo final. Sempre a parte mais difícil do trabalho é a hora de dizer o não seja pra um cliente ou pra um prestador ou até mesmo um colaborador. A parte mais agradável do trabalho é sem dúvida ver que você conseguiu alcançar o seu objetivo e de todo setor e o departamento onde você trabalha é bem visto pelo resto da empresa. Ou também ver que você supriu a necessidade de alguém com o seu trabalho.
Próso funcionário é valorizado, e sempre lembrado
Contrasinfelizmente a filial da empresa aqui no paraná, remunera os colaboradores menos do que na matriz e o trabalho é o mesmo ou até maior.
1,0
Representante de Atendimento | Curitiba, PR | 17 de jan. de 2018
Pressão Psicológica, Plano de Carreira duvidoso, Pouca ou nada de visibilidade para saúde do funcionário, Graves problemas na gestão
Estrutura física da empresa é boa. Os treinamentos não possuem muito embasamento, falam de valores e cultura que não se exerce no dia a dia. Muitos saem do treinamento perdidos, quando entram na operação patinam para dar informações para os pacientes. A empresa precisa implantar a ginástica laboral para que o funcionário não venha futuramente a adquirir lesão por esforço repetitivo (ler) e nem qualquer outra doença agravada devido ao stress....e outras doenças psicossomáticas. Estranho uma empresa de saúde não dar visibilidade pra saúde do funcionário. Acredito que a produtividade e a qualidade no atendimento não dependem só de um bom treinamento, uma boa gestão de equipe dos supervisores, mas também na preocupação da empresa na saúde dos funcionários. Muitos profissionais entram com expectativas e saem decepcionados, por mais dedicados e esforçados com o desenvolvimento profissional....acabam desmotivados por várias situações. Existe ALTA rotatividade de funcionários. Supervisores que desrespeitam o funcionário, pois não possuem qualificação e capacitação em estabelecer um feedback com o funcionário. As estratégias utilizadas pela Empresa, nebulam a transparência legal.
PrósEstrutura fisica
ContrasFavoritismo, plano de carreira duvidoso, po